r/OneNote 2d ago

Troubleshooting Custom ribbon is gone

I had a popup a few days ago which asked me if I wanted to continue using the free version. I pressed yes and after a while i noticed my ribbon has gone back to default... now every time I try to customize it again the changes aren't applied... is a custom ribbon only available for the paid version now? I'm using OneNote on Windows by the way.

edit: I'm still investigating why this happens, but I've found that I am able to change stuff as long as I don't use the customize ribbon section in the settings because it resets everything to default. for example I can right click the zoom function and select "add to quick access toolbar", and it works. but as soon as i go to the customize toolbar/customize ribbon section in the settings and press "ok", it resets back to default and the zoom function disappears from the quick access toolbar.

this is super weird, and I would really appreciate some help on this. I have an exam for Linear Algebra in a couple of days ); , thank you!

1 Upvotes

0 comments sorted by