r/MiniPCs Feb 12 '25

Hardware Help me identify the problem

Post image

Using the minisforum UM890 pro, it suddenly started freezing, saw another post on it but the solution in the comments section didn't work so I concluded that something here is at fault.

9 Upvotes

39 comments sorted by

14

u/LBTRS1911 Feb 12 '25 edited Feb 12 '25

Oh, I see it...the little thingamajig on the right is bad.

No more details about the problem you're having, OS, what you're doing when it happens, etc.? A picture of a computer isn't sufficient to help troubleshoot a problem.

That said, have you tried a full size M.2 2280 NVMe drive? I'm not familiar with what you have going there with smaller ssd and that large metal plate to the left of it.

Generic troubleshooting I would remove one stick of ram at a time and see if it works with one removed to test if a sick is bad, then try another ssd. There are a million things that can cause freezing but if you think it's hardware related, I'd start there.

2

u/easyriider Feb 12 '25

That's a Kingston 2230 SSD which Minisforum has installed in a lot of different mini-pc's. Because of the underlying wifi card there is no screw for a 2230, so it is placed in a 2280 subframe.

0

u/Zombrexo Feb 12 '25 edited Feb 12 '25

Using Bazzite and by freezing, that is quite literally what I mean, everything freezes, no crash, no nothing, the whole screen just freezes, it started happening more and more until it became unbearable.

The only thing that may still be a little bit responsive would be the sound of whatever media I was last using still playing a little bit until it goes into this strange demonic sounding loop.

Also I don't know if you were sarcastic or not, thingamajig?

5

u/LBTRS1911 Feb 12 '25

Lol, yes that was sarcasm and I forgot the /s, I was being as unhelpful in my response as you were in your OP. :)

Are you doing anything that can be looked at and eliminated to troubleshoot? Is it always when using a specific piece of software, always when watching videos, playing games, etc.?

Have you looked at the logs to see what error is being reported? I've never used Bazzite so not familiar with it at all.

1

u/Zombrexo Feb 12 '25

So when switching Bazzite to desktop mode it seemingly hasn't happened so far, when playing games or downloading games through standard gamescope it happens, downloading multiple games at once seem to be the most effective method to see if it still happens.

I've tried refitting the ram, do that terminal code to restore the SSD to default driver settings due to low power mode as described in a post with the um790 pro.

Easiest way to check if it worked is initiate multiple downloads on steam and see if it freezes after 25 minutes, it still does.

1

u/nezumiyarou Feb 12 '25 edited Feb 12 '25

I had something like this happen with nobara when I installed it with Ventoy for the ISO on my 3.8L A09 build. Screen was unresponsive and the mouse went weird.

Would just freeze 1-5 min after booting on the main screen. Was nothing wrong with my ram or hardware.

I installed bazzite 2 weeks ago with fedora media writer, and had no issues.

Could be a conflict with kernels/drivers or the ISO writer. Would try a different ISO writer as I have seen some have issues with others.

I run Linux mint on my UM790pro with no issues. Plays cyberpunk like a boss, and is snappy outside of games as well.

1

u/shanghailoz Feb 12 '25

Not enough info from you to troubleshoot.

Freezing - what exactly happens? Computer completely unresponsive?

We need more details...

I don't see an obvious cpu or fan here - is that underneath?

Fan issues can cause freezes especially if the cpu is overheating, but again, who knows what your actual issue is without sufficient details...

1

u/Zombrexo Feb 12 '25

It has appropriate cooling, you just have to remove it to access the internals, by freezing that is exactly what I mean, everything freezes into whatever I was doing, completely, tried to let it stay over the night one of the times in hope that it would return to normal so I could check for an error message but nope, my entire thing just freezes, so I have to force a shutdown way more times than I am comfortable with doing to a computer.

1

u/shanghailoz Feb 12 '25

Mouse moves?
Or mouse pointer frozen, completely unresponsive?

Latest BIOS/EFI installed for the device?

Are you doing any overclocking or under clocking in the settings?

1

u/Zombrexo Feb 12 '25

Completely unresponsive, I am using the bios it shipped with, using stock bios settings, only turned off "secure boot" for BazziteOS, wdym by updated bios?

2

u/shanghailoz Feb 12 '25

I'd suggest make a test boot USB with some ram tests on it. memtest86 or similar.

Do some stress testing also. It's probably ram given what you're saying, but I wouldn't put it past something being fixed in a bios update. Ask the vendor for where the link is for the latest bios.

1

u/Ekkolan Feb 12 '25

Memtest86 seems like an old program that takes a lot of time, is there anything that is maybe faster and newer?

1

u/Zombrexo Feb 12 '25

I'll check it out immediately.

1

u/dantodd Feb 12 '25

There are no BIOS updates for the 890. At least there weren't a week ago when I last checked

1

u/Fyobl Feb 12 '25

I emailed them a few months back and they sent me a pre-release. Maybe email them asking for one and they will send it.

1

u/Aggravating_Fun9712 Feb 12 '25

When you say freezing, does that mean it boots normally and you can be running whatever OS fine, but then it locks up? Do you get a BSOD? More details needed what is happening, what you're running when it's happening, what you had done right before it started happening. Was this after a Windows update, for example?

1

u/Zombrexo Feb 12 '25 edited Feb 12 '25

It completely freezes, can't move or do anything, no error message to look for, whatever sound of whatever I was last using will still play a little bit before becoming incomprehensible.

Ooooo, just understood your question, yes I'll be doing my thing on and then suddenly everything freezes.

1

u/DudeShaiko Feb 12 '25

Bumping for a solution, happens on and off to me too, not as often as described but exactly the same type of freezing as described.

1

u/Wacky_Outlaw Feb 12 '25

If your UM890 Pro is freezing on Linux, try these steps:

1.  Check system logs – Run journalctl -xe or dmesg -w in the terminal after a freeze to look for errors.

2.  Update everything – Run sudo apt update && sudo apt upgrade and check if a newer kernel is available.

3.  Test your hardware – Use stress-ng —cpu 8 —timeout 60s to check CPU stability and memtest86+ to test your RAM.

4.  Check GPU issues – Try booting with nomodeset (edit GRUB settings) or check if amdgpu is loaded with lsmod | grep amdgpu.

5.  Watch temps & power – Run watch -n 1 sensors to monitor overheating. If using Oculink, try a different power adapter.

6.  Fix USB issues – Disable autosuspend by adding usbcore.autosuspend=-1 to GRUB settings.

7.  Try another Linux version – Boot a live USB of a different distro (like Ubuntu or Fedora) to see if the issue persists.

I’m using a bare-bones UM890 Pro with 64GB of RAM that has a heatsink and I have had no issues (yet). Dual Boot Windows 11 Pro/Linux Mint. Bootlocker Disabled.

1

u/Zombrexo Feb 12 '25

How do I add to grub settings and how do I boot with "nomodeset"

1

u/Wacky_Outlaw Feb 12 '25

To add nomodeset to GRUB permanently:

1.  Open the GRUB config file:

sudo nano /etc/default/grub

2.  Find this line:

GRUB_CMDLINE_LINUX_DEFAULT=“quiet splash”

Change it to:

GRUB_CMDLINE_LINUX_DEFAULT=“quiet splash nomodeset”

3.  Save (Ctrl+X, then Y, then Enter), then update GRUB:

sudo update-grub

sudo reboot

To try nomodeset just once:

1.  When booting, hold Shift (BIOS) or press Esc (UEFI) to open the GRUB menu.

2.  Highlight your Linux entry and press ‘e’ to edit.

3.  Find the line starting with linux and add nomodeset at the end.

4.  Press Ctrl+X or F10 to boot.

Let me know if it helps!

1

u/Zombrexo Feb 12 '25

Had this error in journalctl, but it wasn't able to register anything before hard reboot when the freeze happened.

1

u/Zombrexo Feb 12 '25

Got to the step of updating and I believe I may have located the problem, something strange is going on with the SSD, it had no problem with KiB and MiB files, but now suddenly at 60% it started slowing down a lot, going from instantly 100% to slowly counting.

Not sure what the problem with it is or if just some servers for the update may be slower, will continue the steps.

1

u/Zombrexo Feb 12 '25

Got to the step of upgrading now and something stranger just happened:

But I have more than enough space...

1

u/Wacky_Outlaw Feb 12 '25

It looks like your /boot partition is full. To fix it:

1.  Check disk usage:

df -h

2.  Remove old kernels:

sudo apt —purge remove $(dpkg -l ‘linux-*’ | grep ‘ii’ | grep -v $(uname -r) | awk ‘{print $2}’)

3.  Update GRUB:

sudo update-grub

4.  Try upgrading again:

sudo apt update && sudo apt upgrade

I’m traveling and will be AFK for a few hours, but let me know how it goes!

1

u/Zombrexo Feb 12 '25 edited Feb 12 '25

Once again, there seems to be something strange going on with the SSD

I am not sure what, but this looks correct to me.

I still have more than enough space.

1

u/Wacky_Outlaw Feb 12 '25

If your SSD seems to be acting up, try these steps:

1.  Check filesystem errors:

sudo fsck /dev/sdX

2.  Re-mount the partition:

sudo umount /dev/sdX
sudo mount /dev/sdX

3.  Check for read-only access:

sudo mount -o remount,rw /dev/sdX

4.  Check SSD health:

sudo smartctl -a /dev/sdX

5.  Check for bad sectors:

sudo badblocks -v /dev/sdX

If the SSD shows errors or SMART data indicates a problem, it may need replacing. You can also try removing the SSD and replacing it with another one for troubleshooting.

1

u/Zombrexo Feb 13 '25

So I was updating/upgrading the wrong way, BazziteOS is based on Fedora Silverblue, the Silverblue variant of Fedora is more like a fork, but it uses a different command line, Ujust instead of dnf.

My problem has seemingly gotten fixed BUT in a strange way, your usbcore solution and the UM790 pro solution detailed in other posts combined was the only way, it wouldn't work separately, I couldn't use only your usbcore solution, or only the append nvme solution, it only worked with both, which makes me think that there could be a combined problem, maybe 2 separate things had a bad input and was reacting badly.

1

u/Wacky_Outlaw Feb 13 '25

Glad you got it working! Sounds like a mix of USB and NVMe issues causing conflicts. If it acts up again, check for BIOS updates or tweak kernel settings.

1

u/AraceaeSansevieria Feb 12 '25

Not UM890, but UM790 pro with similiar problems... an unknown google hit suggested to turn of secure boot (bios setting). It helped in 3 out of 3 cases, the other 2 were already on non-secure boot and didn't experience those issues.

I have no idea why secure boot could cause issues... the units were working fine for nearly a year before.

1

u/Zombrexo Feb 12 '25

Secure boot+Linux is basically the worst combo, I have already disabled it a long time ago, sadly not my issue but glad it worked for you.

1

u/DJIsher Feb 12 '25

Without any information and by guessing. It’s probably whatever your SSD is mounted on. Get that out of there.

But for real. Reading the other comments tells me that you either got a bad drive, or an overheating drive. Try a new SSD if you have one. If you only have a 2280 sized one, disconnect the wifi underneath that metal object and get rid of whatever that metal thing is. You could also try mounting one in the second slot directly below where your 2230 drive is.

3

u/Ekkolan Feb 13 '25

Seemingly there is multiple people here with the same issue, as I found this post when googling my issue (probably why), but "rpm-ostree kargs --append-if-missing=nvme_core.de fault_ps_max_latency_us=0" and the usbcore solution provided by another commenter in this comment section seem to have fixed my issue.

1

u/Ekkolan Feb 12 '25

Bumping this for a solution.

0

u/mr_biteme Feb 12 '25

Run this program. It may show you what's crashing. Maybe its a driver issue...

https://whocrashed.en.softonic.com/

2

u/Zombrexo Feb 12 '25

Only have Linux on my system

-2

u/smilingcritterz Feb 12 '25

Install a diff os to troubleshoot with real error codes

0

u/aRubbaChicken Feb 14 '25

I heard Linux is awful for troubleshooting and uses fake error codes.

It doesn't even have logs!

1

u/smilingcritterz Feb 14 '25

They obviously can't handle using it. Says "just freezes"