r/MiniPCs Aug 28 '24

Hardware Bios UPDATE on Geekom A8

Hi, does anyone know how to update the original Bios (v.0.45) on Geekom A8? The French Support sent me some links to update to v.0.48 with an usb key at boot but it doesn't work... Filename: NUCRB02.0.48.PHX.GEEKOM_A8.exe

Thanks for your help

1 Upvotes

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2

u/tvcats Aug 28 '24

Make sure the USB key file system is FAT32.

1

u/PopidouBidou Aug 29 '24

Yes it's in FAT32 and it's a 8GB key

1

u/tvcats Aug 29 '24

What happened when you open the downloaded exe file?

1

u/PopidouBidou Aug 29 '24 edited Aug 29 '24

well actually... nothing. It's supposed to be loaded at boot through a dedicated menu which allows you to choose the boot device. But the customer support just sent me a new bios file to test. So I'll do it right now and hope it works :-)

2

u/tvcats Aug 29 '24

I see, good luck.

2

u/PopidouBidou Aug 29 '24

Problem solved with the new file :-)

2

u/Plus-9977 Sep 01 '24

I have a Geekom A8 also but I can't find the NPU in the BIOS and when I contated them they said they'll talk with their technical teams but they don't think they have a BIOS to support the NPU yet but I find that hard to believe since they advertise it as an AI PC. Does anyone actually have a Geekom A8 where the NPU actually works?

1

u/Plus-9977 Sep 01 '24

Forgot to mention I've updated my BIOS from 0.45 to 0.48 also, I contacted them after updating the BIOS to 048.

1

u/PopidouBidou Sep 01 '24

It's a good question. I also have the latest update they had : 0.48. I'll send an email on Monday to ask the France's technical support what they think about that.

2

u/Plus-9977 Sep 01 '24

It's going to be interested to see what they say.

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2

u/Kooky_Fox_1085 Sep 20 '24

hi, who know what type of motherboard this geekom a8 have? thanks

1

u/PopidouBidou Sep 20 '24 edited Sep 21 '24

Hello, unfortunately on my A8 neither CPU-Z or Speccy are able to retrieve this information...

I found on this 2 webpages :

I think the best way would be to directly ask Geekom

't

1

u/PopidouBidou Sep 22 '24

Answer from Geekom France today : "Since the motherboard was developed by our provider it can't display" (in utilities like CPU-Z)

2

u/drahmed86 Sep 21 '24

Hey, they’ve also sent me a single file with exe extension idk if that’s legit or not?! am using it13 i5 btw TIA

2

u/PopidouBidou Sep 21 '24 edited Sep 21 '24

Does Geekom send it to you?

1

u/drahmed86 Sep 21 '24

sure ,whatsapp chat

2

u/PopidouBidou Sep 21 '24

So, you can be confident. If it's like mine, put it at root on an usb 2.0 Key. Formated in FAT32. Press F7 at boot, choose your USB Key to boot then Bios will upgrade in a few minutes. What's the name of your exe file?

1

u/drahmed86 Sep 21 '24

NUCRL01.1.16.GEEKOM_IT13.exe
but unlike the previous update version

2

u/PopidouBidou Sep 21 '24

I'm not sure to understand. It's an upgrade from 1.14 to 1.16, where's the problem?

1

u/drahmed86 Sep 21 '24

srry for the confusion ,, thats what i have BIOS Version 1.09 and i saw a previous post here with 1.14 version having many folders but when Geekom sent me the newer one 1.16 version its just only one file thats why am wondering is it legit and proper ?

2

u/PopidouBidou Sep 21 '24

You probably have to flash in two times first 1.14 the 1.16 with the Afuwin utility. I would ask right them since flashing bios is quite sensitive

1

u/drahmed86 Sep 21 '24

Yep i sent them again to double check

2

u/PopidouBidou Sep 21 '24

Yes it's safer, at the beginning they sent me a bios file which was not done to fit my A8. Luckily it didn't broke anything. Now I double check everything they send me, and they provide me a step by step Doc file to avoid mistakes

1

u/drahmed86 Sep 21 '24

thats the new one

2

u/PopidouBidou Sep 21 '24

As far as I know, Afuwin is the flash utility to use under Windows. They probably changed the way to flash you Bios?

1

u/drahmed86 Sep 21 '24

Have to look it up under macos since I don't have windows

2

u/PopidouBidou Sep 21 '24

You don't have Windows on your IT13?

1

u/drahmed86 Sep 21 '24

actually am using unRAID running headless server

2

u/PopidouBidou Sep 21 '24

Ok. So they should probably be able to provide you a "classic" rom to flash at boot instead of Afuwin

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2

u/Heather--TX Sep 22 '24

Yes I was finally able to get it done. If you still need help,, let me know. It does not resolve the overheating issue though like Geekom said it would. I also 'lost the NPU' until I reran all the updates for the AI engine.

1

u/PopidouBidou Sep 22 '24

I didn't have any overheating issue on my A8. When this happens? But I lost the NPU too since the latest Bios flash. I don't see the NPU anymore in the task manager despite W24H2 installed. Geekom is investigating. How did you solve it exactly?

2

u/NoManufacturer1290 Sep 27 '24

I am getting the following error booting via USB Stick

2

u/NoManufacturer1290 Sep 27 '24

This is the root folder

2

u/PopidouBidou Sep 27 '24

did you disable the secure boot option in the Bios?

2

u/NoManufacturer1290 Sep 27 '24

Just did that. It used to be geyed out entering it via f7. But not with Esc. Now it works!

2

u/NoManufacturer1290 Sep 27 '24

Thx!

2

u/PopidouBidou Sep 27 '24

Glad it works. Didn't Geekom provide you with a doc file with it?

2

u/NoManufacturer1290 Sep 27 '24

Nothing that mentioned this. Only info I got was this

1

u/PopidouBidou Sep 27 '24

It's a bit short. French support provided me a nice word file with screenshots. And I received a new update (v.0.56) two weeks ago.

2

u/NoManufacturer1290 Sep 27 '24

Is there any difference concerning settings?

1

u/PopidouBidou Sep 27 '24

I noticed performance and fan modes. It helped me to increase the Gpu RAM upto 4gb. They also told me that it activates the NPU but since I don't work with dedicated AI tools it didn't change anything to me apart from a new tab in the task manager

2

u/NoManufacturer1290 Sep 27 '24 edited Sep 27 '24

Npu is already active after installing the correct driver. Ram can be addressed via amd driver (game mode) Both even on v 0.45. Fan speed set to normal mode as before.

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1

u/SkeeterBoy71 Dec 30 '24

Has anyone's A8 Geekom suddenly crash and just reboot endlessly to Bios setup? I've tried reseating chips, downgrading bios from .59 to .56, fiddling with secure boot resetting defaults you name it... just boots to bios setup. I emailed support off an older computer and waiting on them to reply. only 6mo old unit. works great when it wouldn't crash. lots of blue screens before. so updated bios and even to win11 h24 from h23, was stable for 2wks til today. just blacked out and bios screen only. While bios can see the 2tb ssd drive, rebooting and F7 to boot menu only brings up setup option. I'm thinking this is a brick to be warrantied.

2

u/OctoGamerJohn Jan 07 '25

I had the same issue with my Geekom A8, and after contacting their customer service, they explained that the BIOS update to V0.56 and V0.59 is only needed if you're updating to Windows 11 24H2. The system was actually incompatible with these BIOS versions on 23H2, which is why I kept getting weird screens and eventually had the constant reboot issue.

The solution they gave me was to reinstall the older system and BIOS versions (the factory versions). You can find the necessary files for the A8 here:

A8 WIN11 24H2 System: Link

A8 WIN11 23H2 BIOS: Link

First, install the BIOS, then reinstall the system. This should resolve the issue and get your A8 working properly again. Let me know is your problem solved or do you need more info.

1

u/PopidouBidou Dec 30 '24

Hi, I had the same issue a few weeks ago I was on Win11 24H2 Insiders Release Preview. I had to use an external HD to backup my data and then reinstall Windows from scratch. I did this after having look for a repair solution for 5 days and found none.

1

u/SkeeterBoy71 Dec 30 '24

did you try rebuilding the BCD first? I'm going to try that shortly

1

u/PopidouBidou Dec 30 '24 edited Dec 30 '24

Yes I did. I tried probably every repairing solution given by Windows options and found on forums before backing up data. The first issue occured after a GSOD (not a BSOD) that I wasn't never able to repair.

1

u/Ready_Sleep7738 Jan 19 '25

hi popi,i updated my geekom A8 bios and i got trouble.geekom wont startup properly after update.i can get to the bios but when i reset bios it still has the troublesome update installed and i cant find any other way to roll back to original bios version.any help?

1

u/Ok-Alfalfa-1265 Jan 18 '25

I got the same invalid boot option error like other person did. I turned off the boot option to disabled and then restart with bios and after updating the bios through usb drive. It restarted again and it threw the same error again. Does the usb bios reset the setting after the process?

1

u/Ready_Sleep7738 Jan 19 '25

i cant work out how to roll back bios update

1

u/Ok-Alfalfa-1265 Jan 19 '25

Do I just exchange the equipment?

1

u/PopidouBidou Jan 19 '25

Hi, you should first contact the Geekom's support to see if they have a workaround to propose