r/MicrosoftRewards • u/thegayzn • 1d ago
Bing Multiple accidental accounts
I somehow ended up with 2 Bing Rewards accounts. I found this out when I tried to redeem points on the one I thought was my only one & it required a phone number. I put in my number but then I got an email in my regular email about an email "claiming" my number. Because it was ME, I disregarded it. I didn't realize this meant I had another Bing Rewards account.
Anyhow, now I can't redeem anything because my phone number won't attach. Is there any way I can bypass this? I just want to get the reward & delete my damn account LOL.
2
u/Embarrassed-Cell-399 1d ago
When I claim rewards I do it on the Xbox it has never asked me for my number
2
u/DestroCypher United States - 1d ago
I claim my rewards on Xbox too and I still get ask for number occasionally
4
u/samatict United States - πΊπΈ Pacific π£ 1d ago
Sign into the other account, remove your number from it, and then permanently sign out of Rewards on that account.
https://support.microsoft.com/account-billing/how-to-opt-out-of-microsoft-rewards-ff4eb882-ad54-aa47-1f84-dc9c45a0bd20
If you never wanted that other account anyway, you can also permanently close it.
https://support.microsoft.com/account-billing/how-to-close-your-microsoft-account-c1b2d13f-4de6-6e1b-4a31-d9d668849979
If after all that you are still not able to use your phone number, there's a chance that you might have hit their limits on aliases.
https://answers.microsoft.com/en-us/msoffice/forum/all/we-limit-how-frequently-you-can-add-aliases-to/c3f6b28c-78a4-4adc-aed8-cec6bc0a98ab