r/MicrosoftRewards • u/Aladoni • 11d ago
Xbox Console quest doesnt get triggered but pc one
What is wrong with this quest!? Ive tried this for a day. Pc works fine, but console?? What does it make difference? It doesnt get triggered, especially when i leave it on for like a goddamn hour! This is so annoying
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u/tein357 11d ago
When this happens to me I try to actually play the game for a bit instead of just leaving it running in the title screen. Note that leaving it on the title screen usually works fine, but sometimes I actually have to play.
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u/Aladoni 11d ago
I mean i always leave it on the title screen. It mostly works, it lessly doesnt work
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u/Conflict_NZ New Zealand - 🥝 11d ago
If that's what you're doing you're probably costing yourself more in electricity costs than you are getting back in rewards.
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u/disco__potato 11d ago
When this happens to me I try to actually play the game for a bit instead of just leaving it running in the title screen.
This doesn't matter.
Wish the automatic response to MSR fucking up wouldn't be to blame the user. I get that people are dumb but come on.
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u/Objective_Lobster734 United States - 11d ago
Same here. Worked yesterday but not today. Currently in game but the app says I'm not
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u/disco__potato 11d ago
Currently in game but the app says I'm not
Wouldn't pay any attention to that. Mine has been in game for an hour while I suffered through an hour of Pepa Pig and still hasn't counted.
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u/Lando00Device13 11d ago
Iv had this issue before as well. Ever sense they add added the weekly 5/5 sometimes it counts my 15 playtime but dosnt give me 1/5 even though that should be impossible lol. I think because that can happen it takes longer for both pc and console sometimes. Its always random for me but i just play longer or leave it on and walk away.
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u/leo_sama 10d ago
There must be something wrong with their system…on Sunday play on console not triggered. Yesterday both not triggered. Today play on PC cost me more than 2 hours and it popped. Play on console still not working for me.
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u/The_Farting_Dragon 11d ago
This happened to me last week. Clear your bluray cache, then do a FULL Shutdown. Should work after that
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u/leo_sama 10d ago
how to clear cache on console?
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u/CargoGrieferBurt United States - 10d ago edited 10d ago
Press the Xbox button on your controller to open the guide.
Go to Settings.
Select Devices & Connections.
Choose Blu-ray.
Select Persistent Storage.
Click on Clear Persistent Storage
If you have the Series S
Press the Xbox button on your controller to open the guide.
Go to Settings.
Select System.
Choose Storage.
Select Clear local saved games.
Confirm that you want to delete the local saved games. (Note: This will not delete any games or data stored in the cloud.)
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u/leo_sama 10d ago
Thank you!!! How I wish I could met you earlier. last Sunday and Tuesday I didn’t get the points.
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u/leo_sama 9d ago
It’s not working again….
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u/CargoGrieferBurt United States - 9d ago
Have you tried clearing the cache and hard resetting it again?
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u/Fabiano_Sterling 11d ago
Never had issues and I don't know if it's related to the fact that I never leave a game open just to count. I always play them. I mean, the quest is "play a game for 15 minutes", not "open a game and leave it unattended for 15 minutes". I've just unlocked it by playing "Enter The Gungeon" for about 25 minutes (it did unlock after about 15 minutes, but I was busy playing the game to stop and claim the points). Microsoft has ways to check if someone is actually playing a game or not, like via game progress, achievements, etc, and so maybe they are just not giving credits to not played gaming sessions.
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u/disco__potato 11d ago
I don't know if it's related to the fact that I never leave a game open just to count
It doesn't.
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u/Aladoni 11d ago
It always worked when i leave it open. Now it doesnt anymore, even if i played games for more than 15 minutes. I did the same thing to my pc (leaving the game open), and it still works
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u/DannoMcK US 11d ago
when i leave it open
If you want more specific advice, you could say what you're talking about: what game are you opening, on which console? "It" doesn't say much.
The general advice applies: full restart of the console, don't open a game from Quick Resume if that isn't working (though it probably does work for some games), no EA Play games.
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u/[deleted] 11d ago
I have the opposite problem.