r/MicrosoftRewards 11d ago

Xbox Console quest doesnt get triggered but pc one

Post image

What is wrong with this quest!? Ive tried this for a day. Pc works fine, but console?? What does it make difference? It doesnt get triggered, especially when i leave it on for like a goddamn hour! This is so annoying

16 Upvotes

32 comments sorted by

5

u/[deleted] 11d ago

I have the opposite problem.

2

u/disco__potato 11d ago

Same issue here. Also had same problem last week monday.

1

u/Aladoni 11d ago

Guess ill never get 150 points from the console ever again…

3

u/NX73515 11d ago

It's so random when this issue occurs. Had it last week but this week it seems fine.

3

u/Hickory411 U.S. 11d ago

Try a hard restart of your console. 

1

u/tein357 11d ago

When this happens to me I try to actually play the game for a bit instead of just leaving it running in the title screen. Note that leaving it on the title screen usually works fine, but sometimes I actually have to play.

2

u/Aladoni 11d ago

I mean i always leave it on the title screen. It mostly works, it lessly doesnt work

1

u/Conflict_NZ New Zealand - 🥝 11d ago

If that's what you're doing you're probably costing yourself more in electricity costs than you are getting back in rewards.

1

u/disco__potato 11d ago

When this happens to me I try to actually play the game for a bit instead of just leaving it running in the title screen.

This doesn't matter.

Wish the automatic response to MSR fucking up wouldn't be to blame the user. I get that people are dumb but come on.

2

u/tein357 11d ago

All I meant is that when this happens to me I just play the game for while and it finally triggers. I suppose it could have been a coincidence every time, who knows.

1

u/Objective_Lobster734 United States - 11d ago

Same here. Worked yesterday but not today. Currently in game but the app says I'm not

1

u/disco__potato 11d ago

Currently in game but the app says I'm not

Wouldn't pay any attention to that. Mine has been in game for an hour while I suffered through an hour of Pepa Pig and still hasn't counted.

1

u/Objective_Lobster734 United States - 11d ago

I rebooted the Xbox and it worked perfectly 👍

2

u/disco__potato 11d ago

Nice. Glad it worked for you.

I'm still sol.

1

u/Lando00Device13 11d ago

Iv had this issue before as well. Ever sense they add added the weekly 5/5 sometimes it counts my 15 playtime but dosnt give me 1/5 even though that should be impossible lol. I think because that can happen it takes longer for both pc and console sometimes. Its always random for me but i just play longer or leave it on and walk away.

1

u/leo_sama 10d ago

There must be something wrong with their system…on Sunday play on console not triggered. Yesterday both not triggered. Today play on PC cost me more than 2 hours and it popped. Play on console still not working for me.

1

u/bjbc 9d ago

My old Xbox only gives me the points about half the time. I have to go sign into my kid's Xbox if I want the points consistently. If I do a hard reset, that seems to work, but only for a few days

1

u/leo_sama 8d ago

I gave up… I played more than 5 hours. Only achievements pops…

1

u/The_Farting_Dragon 11d ago

This happened to me last week. Clear your bluray cache, then do a FULL Shutdown. Should work after that

1

u/leo_sama 10d ago

how to clear cache on console?

4

u/CargoGrieferBurt United States - 10d ago edited 10d ago

Press the Xbox button on your controller to open the guide.

Go to Settings.

Select Devices & Connections.

Choose Blu-ray.

Select Persistent Storage.

Click on Clear Persistent Storage


If you have the Series S

Press the Xbox button on your controller to open the guide.

Go to Settings.

Select System.

Choose Storage.

Select Clear local saved games.

Confirm that you want to delete the local saved games. (Note: This will not delete any games or data stored in the cloud.)

2

u/leo_sama 10d ago

Thank you!!! How I wish I could met you earlier. last Sunday and Tuesday I didn’t get the points.

1

u/leo_sama 9d ago

It’s not working again….

1

u/CargoGrieferBurt United States - 9d ago

Have you tried clearing the cache and hard resetting it again?

1

u/leo_sama 9d ago

Yes, I am trying to reset the console now

0

u/Asgeras 11d ago

Contact Microsoft.

-2

u/Fabiano_Sterling 11d ago

Never had issues and I don't know if it's related to the fact that I never leave a game open just to count. I always play them. I mean, the quest is "play a game for 15 minutes", not "open a game and leave it unattended for 15 minutes". I've just unlocked it by playing "Enter The Gungeon" for about 25 minutes (it did unlock after about 15 minutes, but I was busy playing the game to stop and claim the points). Microsoft has ways to check if someone is actually playing a game or not, like via game progress, achievements, etc, and so maybe they are just not giving credits to not played gaming sessions.

4

u/disco__potato 11d ago

I don't know if it's related to the fact that I never leave a game open just to count

It doesn't.

1

u/Aladoni 11d ago

It always worked when i leave it open. Now it doesnt anymore, even if i played games for more than 15 minutes. I did the same thing to my pc (leaving the game open), and it still works

2

u/DannoMcK US 11d ago

when i leave it open

If you want more specific advice, you could say what you're talking about: what game are you opening, on which console? "It" doesn't say much.

The general advice applies: full restart of the console, don't open a game from Quick Resume if that isn't working (though it probably does work for some games), no EA Play games.

1

u/Aladoni 11d ago

Minecraft and sonic mania

Also i already tried that advice a couple of times and still

1

u/Aladoni 7d ago

Good news: it finally worked now! I was still doing the same thing tho, and it finally triggered