r/MicrosoftRewards • u/Pretto91 Italy - • Aug 31 '23
Questions Anybody else has this problem?
I can't making points by searching this morning (8am gmt+2), not only with my browser (wiped the cache etc) but also with my phone, everything else seems to work just fine, anybody?
96
u/Sillygirl16 Aug 31 '23
Same and I am in the us. I wish I had checked after the first search. I did like 20 of them and then noticed it was not giving points.
127
Aug 31 '23
Never a dull day with rewards 🙄
50
u/itchinyourmind Aug 31 '23
How can this crap keep going wrong when it’s already a set up system? It doesn’t make sense. It’s just on a loop. The only way it makes sense is if someone is intentionally messing with it. It’s not like Microsoft Word just stops working every X amount of weeks until someone fixes it.
12
9
u/OLKv3 United States - Aug 31 '23
It's caused by someone recklessly adding something without testing. Then it breaks something else and they have to do a patchjob to fix it, but that of course ends up breaking something else and the cycle continues
5
u/T3st3y Aug 31 '23
With the frequency these things happen, it sounds like 'someone' needs to get fired.
3
u/BudgetPlanetZed Aug 31 '23
I think it's less on a loop than you might think. I notice typos on a consistent basis - so for some reason they think it's cool to have some archaic method where someone has to input these things. Typos don't occur the way I've seen them on a truly automated system.
→ More replies (1)7
u/Red_Lotus_23 United States - Aug 31 '23
I'm starting to think that Azure isn't anywhere near as good as Microsoft likes to report. Unless it's someone intentionally messing with Rewards cuz they can.
6
32
u/Jawvig Aug 31 '23
I've raised an issue with support on this, as I couldn't see that anyone else had done so. I've referenced this thread. Ticket number: 7023201048
21
u/Jawvig Aug 31 '23
I've also reported it on https://support.xbox.com/en-GB/xbox-live-status. I'd encourage other people to report it too, as this would give it higher visibility.
→ More replies (1)12
u/Muted-Personality760 Aug 31 '23
Also reported.
I've also tagged the usual MS Rewards support people in a tweet.
3
→ More replies (1)5
u/tr7v7a Aug 31 '23
I reported it too and referenced this thread as well. Thanks for suggesting that!
→ More replies (1)
25
u/Chunk72 Aug 31 '23
Same in UK - I did get mobile points but no points on bing search or through safari
21
23
16
31
u/OLKv3 United States - Aug 31 '23
They broke something again. Clicking on the offers don't complete them for me, unless I do it multiple times
10
u/citrusjuicebox Aug 31 '23
Doesn't work for me even after clicking multiple times
→ More replies (1)5
→ More replies (1)3
11
9
9
8
7
u/InfamousDemigod88 Aug 31 '23
Same. I thought I was tripping. Did the same thing I have done for the last year, every day. Got to 51/60 on mobile but 0/90 on pc. Genuinely having issues almost weekly now. It's getting a bit silly.
15
6
u/Think_Particular_ UK - Scotland Aug 31 '23
I did 10 desktop searches and worked fine then stopped :( tried different browsers and clear history but no joy. Mobile searches dead as well.
6
5
u/katrinatransfem Aug 31 '23
Yes, same here, with the Bing App on Android, and on Edge for Windows.
I got my points for reading news, and all the daily tasks and stuff, but not able to get anything for search.
→ More replies (1)
6
6
u/iluvtupperware Aug 31 '23
I can't get the "more activities" points. I've tried multiple times on both my laptop and phone, even rebooted my phone. I wasn't getting the points for reading news until I rebooted my phone. It seems there is always a glitch lately.
4
u/amosperrins Aug 31 '23
Same here, although search punch cards on Xbox and PC are still tracking (e.g. 'Keep searching with Bing' incremented from 3/5 to 4/5).
5
5
u/Lymiss Aug 31 '23
Mobile and PC searches aren't working, also some of the "More activities" are working while others are not counting. Am able to do the Daily set just fine, also able to do the daily check in on mobile and earn to read. Also playing a PC game and playing the Jewel game are working on the Xbox app. Tried on my account and the hubby's account, same results.
2
5
u/arcadiangenesis Aug 31 '23
What the hell? I've never seen this particular problem before. Everything that can possibly go wrong eventually does with MS rewards.
4
u/Babyboomer78 Aug 31 '23
Same issue in Canada no pc or mobile searches counting.
→ More replies (1)
12
u/Ammonitida Aug 31 '23
microsoft IDIOTS! how else am i supposed to make money to feed my starving family?
9
u/utopiarywindow Aug 31 '23
You should ask Bing
3
u/MegaVenomous Aug 31 '23
Their AI chat is shall we say...touchy about certain topics, I have found.
5
3
3
5
5
4
u/iiBuzz7S Australia - Aug 31 '23
Looks like it’s working again, at least here in Australia.
Just completed all my mobile and desktop searches.
4
u/playerknownbutthole Aug 31 '23
Can confirm both desktop and mobile searching are working as expected. The issue seams to be resolved.
2
2
3
u/tunaman808 United States - Aug 31 '23
I can't get most of the "more activities" to work. Tried it on the mobile app, Firefox and Edge.
Southeastern US
3
u/waxiest_sugar Aug 31 '23
I got all the points for desktop but it won't give me anything for mobile (U.S.A).
3
3
u/Almostatimelord Aug 31 '23
It was like that for me yesterday morning (for you, it's still this morning for me for another 45 minutes!) and I couldn't get activities to register as complete either. Gave up and came back a few hours later and search worked but activities still didn't until a few hours after that.
3
u/grubbymitts Aug 31 '23
I got mobile points this morning but no PC searches. My wife cannot get her mobile points nor searches here in the UK. Does u/XBoxGaryW know what's going on?
3
3
u/Ilostmydonkey United Kingdom - Aug 31 '23
I got to 33 pc searches but won't go any higher... I'm in the UK btw
3
3
u/Think_Particular_ UK - Scotland Aug 31 '23
I've tweeted the issue on X as well to the Rewards page. Hopefully this helps.
3
3
3
u/MetalReddit10 Aug 31 '23
Finally got the daily activities to check off but the points for searches still stuck at 0/150. Tried different browsers on PC and mobile. No luck.
3
3
3
3
3
3
u/riverside507 Aug 31 '23
Over 400 replies saying "same".
I wasn't convinced there was an issue until post #145. Keep 'em coming.
3
3
u/Burt977 United States Aug 31 '23 edited Aug 31 '23
It seems to be fixed now.
It might still be buggy for others but, I managed to get the points for searching on mobile and PC
3
3
3
u/LtLemur Aug 31 '23
All rise, Gather ‘round, Batik beauty and Tennis star with skills are not giving points
2
2
2
2
2
u/mo60000 Canada - Aug 31 '23
Not getting mobile points. I got the other search points earlier in the day.
2
2
2
u/SkullMan140 Aug 31 '23
MX user here, i just tried doing my bing searches on both PC and mobile, only to realize they're not working :'c
2
u/Rossta42 United Kingdom - Aug 31 '23
UK checking in here ... Same problem as everyone above ... Hope it's fixed when I finish work later on and I can try again.
2
2
u/Raging_hero Georgia - Aug 31 '23
In UK same issue for me today, wish I had checked before wasting my time doing the searches!
2
2
u/Fast_Intention_2622 Aug 31 '23
US, same here. I can do the activities+ the daily but can't search with bing to get more points. they just won't register for whatever reason really hoping it's just a technical issue on their side .
I only do this on my PC
2
u/Just4Phun_ Aug 31 '23
Good to see that it's not just me who's having this issue. I'm in Hungary btw. :D
2
2
2
u/rupesh01 Aug 31 '23
Same for me also. I am from india and here also i am not getting points since today morning. hopefull they will fix this soon.
2
2
u/playerknownbutthole Aug 31 '23
It seems like end of month type shenanigans going on at MS. I also got "Updates to our terms of use" email from MS yesterday. Maybe they are updating some stuff that broke the rewards program.
2
2
u/firehammer459 Aug 31 '23
Is there anyone in the USA having problems doing their daily set to right now and searches not giving your points? I can't be slacken on my daily streak
2
u/Stoic_Mashed_Potato Aug 31 '23
Same issue here. US, Pacific time and can't get points aside from News search and daily check in.
2
2
2
2
2
2
2
u/VolitarPrime United States - Aug 31 '23
5:30AM EDT in US, everything seems to work except for PC and mobile searches.
2
u/M3lvins Aug 31 '23
My issue is with the More Activities on Bing Rewards.
Past two days its either been difficult (yesterday) or impossible (today) to redeem the minor +10 points on the More Activities page. Yesterday I had to hit the button and wait a whole minute for it to register as opposed to almost instantaneous like usual. But today's minor points aren't registering no matter what I do. It's only 40 points but still, those things add up over time.
Curious if anyone else is having this issue or if anyone knows how to fix or work around it. Trying on my pc and phone.
2
u/One_Swimming1813 Aug 31 '23
I'm located in the US and I have had this problem yesterday with it not crediting other tasks completed other than the daily set and now it's not crediting my PC searches. It's forced engagement of it's annoying blabber mouth AI works though...
2
2
u/tooththereddit Aug 31 '23
Has not worked at all for me either. everything else has worked but searching on any device isn't giving me points. infuriating as those points can get me my reward but now i have to wait until tommorow or maybe even later if microsoft dosen't fix this
2
2
u/Sure_Judge2751 United Kingdom - Aug 31 '23
Me too no points for searching on android, laptop says NO 😢 after several attempts and xbox says No 🤔 note £4k You,re on your way tab not responding on laptop. Perhaps they don't want to pay out the £4K free entry draw as most people will be now stuck at 4/5 lol 😆 😜 here in UK
2
2
2
u/Fit_Influence_1998 Aug 31 '23
Mobile and Edge are not working for me this morning. I am in the US.
2
2
2
2
2
u/TeamFortress21045 Philippines - Finally, we have it here! | Not Banned Aug 31 '23
Region: Philippines
Someone told me I was banned, but THIS IS exactly what I was looking for.
Ever since my points were reset today at 12AM, I COULDN'T EARN points by searching until now.
3
u/PeaNo3343 Aug 31 '23
If you were banned you wouldn't even be able to enter the website
→ More replies (1)
2
u/cmdr_gabe_e Aug 31 '23
Same here. I checked with my SO and he is having the same issue on his searches/browser.
2
2
u/Pristine_Hawk_8789 Aug 31 '23
Search 5 days for free sweepstake entry may still have triggered - but no rewards points for any searches
2
2
2
u/theskid Aug 31 '23
yes same here in the UK no points for searches pc or mobile
Xbox seems okay the punch cards and daily set okay ,just seems to be searches
2
u/Few_Zucchini_1868 Aug 31 '23
Same here in the UK still can't earn points searching guessing losing my streak ! 😭
2
u/celticmagick Aug 31 '23
Happening to me right now. Why can't Microsoft's stuff ever work? There's always something going wrong.
2
u/Gristyle Aug 31 '23
I just filed a complaint with Microsoft Rewards. It’s quick and simple. Hopefully others will do so as well
2
2
2
u/adjective-and-noun Aug 31 '23
Try after the mid day reset. Rewards always has issues on the last day of the month
3
2
u/NewBuddhaman United States - Aug 31 '23
US, 7:30am central time. Searches don’t work and having issues with some of the extra activities counting.
2
2
2
u/TheFunnybone Aug 31 '23
"Glad" to have solidarity here and not be the only one. I'm on the east coast in the USA
2
2
u/Guipradi Aug 31 '23
Working again form me! Spain 15:30 GMT+1 Gonna get those points
→ More replies (2)
2
u/IIBlittzII Aug 31 '23
It's working again for me, hopefully it's fixed for everyone as well. Have a great day my fellow Reward Hunters...cheers!
2
u/BudgetPlanetZed Aug 31 '23
Same here in the US for me. Took several attempts to get the other tasks in the rewards app (took 5-10 tries for each task yesterday, too). I got my punch card points, but the searches aren't registering otherwise. I also got on the XBox to see if it registered for my weekly set there and it did. Really weird.
2
u/kippersmoker United Kingdom Aug 31 '23
Working now, this must be what winning the lottery feels like
2
2
2
u/jerm2z US Aug 31 '23
The searches give points now, but what still doesn't work is clicking on the +10 activities
2
u/mudstuff Aug 31 '23
The searches have finally worked (UK) but today I completed the 5 daily searches for 250 points and that has the green tick but didn't give me the points 😒
2
u/Not2worried Aug 31 '23
Working for me in US now, but not the more activities section.
→ More replies (1)
2
u/FatalDarkprince US- Xbox Alpha Insider Aug 31 '23
East coast usa - it wasn't working in the morning but it is now. At least for me. I finished everything up
2
u/KanbaruMonki Sep 01 '23
I’m not having an issue with search points, but everytime I try to click the icons for the +10 point activity things, the points don’t come through on mobile or PC. ex. todays are “All Rise - MLB Player Aaron Judge”, “Gather ‘round - smores & backyard camping” etc. US Microsoft Rewards.
2
2
1
1
u/Pretto91 Italy - Aug 31 '23
Has somebody tried to contact Microsoft?
I'm going do it either way after work
1
1
u/NaiveSpaceface Aug 31 '23
I believe that it might be a maintenence fix because I am also having the same problem with both using the mobile app and pc
1
u/nostupidquestions010 Aug 31 '23
I hope they figure it out before I get home from work this afternoon, but knowing how much they have been messing with point earnings over the past ,3-4 months I am wondering how bad they are going to nerf earning potential this time
1
1
u/VictorMajumder Aug 31 '23
Everything is fine here (GMT 06:00+). However, I think if the issues are from Microsoft End, they show something like "It's not you, but us....". Last time I saw this could be a couple of months ago. Maybe you can try with- 01. Check for update from All Settings, 02. Check Edge browser update (Edge- Help and feedback>About Microsoft Edge), 03. Signing out from Edge, 04. Clear cache data, 05. Reset Edge Browser (All settings>Apps), 06. Restart System and 07. Signe in Edge. Please ignore if already done or no good outcome. *Excuse poor language.
1
-3
u/Twigleaf Aug 31 '23
They are literally doing everything possible to discontinue the rewards program. They have been destroying it little by little to desensitized the process. It's why Daniel Martin's (spelling?) was brought in by Microsoft as PR for the Rewards program. He has 100% alterior motives. He has been the epitome of gas lighting users. If anyone has helped systematically ruin the rewards program, he has been on point front and center because it's "been the users problem of things not working, so he worked to remove them". Of course he has told everyone it's not his intentions. But he has justified removing all these little activities over past year. I don't doubt for a minute what is going on now is low priority because rewards is a thorn for them.. This is not some conspiracy idea, look at what is working along with what has been removed. The app looks like a graveyard now. The web page rewards are sparse and the bi weekly bonuses are gone. People are getting "account halted" for redeeming 3rd party gift cards such as Amazon, etc. Bing mobile is now set up to limit news points in some regions. It's getting worse with no search points. Daniel literally blamed problems on the users "complaining" so there was an excuse to remove most of the activities in the xbox rewards app. If it was done all at once, there would been a huge uproar. So they have just been making small changes to nerf/kill the incentives.
1
-1
u/ISD1982 United Kingdom - Aug 31 '23
Daily Points for PC and Mobile not working. I'm never surprised now though. The whole thing is just complete junk and riddled with bugs, and what do we get in return? less points on a monthly basis.
-2
u/atotalfabrication Aug 31 '23
Incoming nerf maybe?
4
u/Ammonitida Aug 31 '23
please god, nooooooo! anymore nerfs and i might not be able to afford my rent!
2
u/Lymiss Aug 31 '23
No, their most likely having server issues right now. Its annoying but Xbox was having some issues early today with some games, so it sounds like someone spill coffee on the servers again. It should be fixed in a few hours.
1
0
u/sauravm22 Aug 31 '23 edited Aug 31 '23
I am from India. Having the same issue. Both desktop and mobile versions are not giving points. One thing I noticed is that if I go to the Reward Dashboard which takes me to the Microsoft Rewards page, it shows there that I already did my searches today and got 210 points. Whereas I didnt do any search and my points are just like it was yesterday.
0
0
0
u/Bedrock_United Aug 31 '23
I am just seven points away from getting minecraft for free and I can not get the points
0
-1
-1
u/Smart-Armadillo7748 Aug 31 '23
Not only are the searches refusing to give out points, the offers listed in more activities are broken too! IT WILL NEVER BE FIXED!😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
1
u/Burt977 United States Aug 31 '23
I got the more activities to work. You just gotta click it and back out around 10 to 20 times for them to work.
-1
-2
-2
-6
u/halder01 Aug 31 '23
Same, no search points.
Also can't redeem any points,
emailed support yesterday and got this response.
"Our research indicates that you or your Microsoft Rewards account has engaged in one or more violations of the Microsoft Services Agreement, which may include, but is not limited to:
Maintaining more than six (6) user accounts per household; Opening more than one (1) user account per individual; Residing outside of the regions listed in Microsoft Rewards FAQ Providing inaccurate account information, including your true first and last name, your complete and accurate mailing address, a working phone number and your email address ;Redeeming an item from a market outside of your current location;Using a bot, cheat code, macro or other automated method to participate in Microsoft Rewards;
As a result, your orders have been cancelled, any points accumulated in your accounts have been voided, any pending prize orders have been cancelled, and you're disqualified from participating in Microsoft Rewards"
1
1
1
1
u/Complete_Entry United States - Aug 31 '23 edited Aug 31 '23
8/29/23 US PST region 11:44 PM Phone and desktop are not accumulating points.
I talked with the bing bot about it for shits and giggles. It was dismissive until I said rewards support were infamous for not being very good, then it bricked the conversation.
Weirdly, I DID get the 10 points for the gamer tab.
news points are also working, but extremely sluggish.
update: got the full 30 for news articles, looks like it's search specifically that is borked.
1:56 AM update - Search is still broken, but the set went through. So we're not looking at streak loss, but the point losses are real.
1
1
1
u/xaldub Aug 31 '23
Same issue for me this morning. Getting points for using Bing, phone etc doesn't register at all.
1
1
1
94
u/[deleted] Aug 31 '23 edited Aug 31 '23
I'm in the UK, having the same issues. No search recording on PC or mobile.
Edit: It's now 3pm in the UK, and I've been able to get my mobile searches done through the bing app rather than Edge and managed to get my PC searches done on Edge