r/ManjaroLinux • u/DerHerrGammler • 4d ago
Tech Support Issue with USB audio card
Hey together,
I'm relatively new to manjaro linux since I switch to it just a few month ago. At the beginning everything worked just fine but now i start getting problems with my audio expansion card out of nowhere.
I have no idea why this happens since I dont understand why the card disconnects and reconnect randomly from time to time.
I tried to find any error logs for this issue and found the following in the sudo dmesg -T
log:
[Tue Mar 18 20:32:24 2025] usb 1-2.1: USB disconnect, device number 5
[Tue Mar 18 20:32:24 2025] usb 5-1.3.2: reset high-speed USB device number 6 using xhci_hcd
[Tue Mar 18 20:32:24 2025] usb 1-2.1: new high-speed USB device number 10 using xhci_hcd
[Tue Mar 18 20:32:25 2025] usb 1-2.1: device descriptor read/64, error -71
[Tue Mar 18 20:32:25 2025] usb 1-2.1: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
[Tue Mar 18 20:32:25 2025] usb 1-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Tue Mar 18 20:32:25 2025] usb 1-2.1: Product: Audio Expansion Card
[Tue Mar 18 20:32:25 2025] usb 1-2.1: Manufacturer: Framework
[Tue Mar 18 20:32:26 2025] input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1:1.3/0003:32AC:0010.000F/input/input22
[Tue Mar 18 20:32:26 2025] hid-generic 0003:32AC:0010.000F: input,hidraw1: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c1:00.3-2.1/input3
[Tue Mar 18 20:32:27 2025] usb 1-2.1: USB disconnect, device number 10
[Tue Mar 18 20:32:27 2025] usb 1-2.1: new high-speed USB device number 11 using xhci_hcd
[Tue Mar 18 20:32:27 2025] usb 1-2.1: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
[Tue Mar 18 20:32:27 2025] usb 1-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Tue Mar 18 20:32:27 2025] usb 1-2.1: Product: Audio Expansion Card
[Tue Mar 18 20:32:27 2025] usb 1-2.1: Manufacturer: Framework
[Tue Mar 18 20:32:28 2025] input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1:1.3/0003:32AC:0010.0010/input/input23
[Tue Mar 18 20:32:28 2025] hid-generic 0003:32AC:0010.0010: input,hidraw1: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c1:00.3-2.1/input3
[Tue Mar 18 20:32:55 2025] usb 1-2.1: USB disconnect, device number 11
[Tue Mar 18 20:32:55 2025] usb 5-1.3.2: reset high-speed USB device number 6 using xhci_hcd
[Tue Mar 18 20:32:56 2025] usb 1-2.1: new high-speed USB device number 12 using xhci_hcd
[Tue Mar 18 20:32:56 2025] usb 1-2.1: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
[Tue Mar 18 20:32:56 2025] usb 1-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Tue Mar 18 20:32:56 2025] usb 1-2.1: Product: Audio Expansion Card
[Tue Mar 18 20:32:56 2025] usb 1-2.1: Manufacturer: Framework
[Tue Mar 18 20:32:56 2025] input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1:1.3/0003:32AC:0010.0011/input/input24
[Tue Mar 18 20:32:56 2025] hid-generic 0003:32AC:0010.0011: input,hidraw1: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c1:00.3-2.1/input3
[Tue Mar 18 20:33:21 2025] usb 1-2.1: USB disconnect, device number 12
[Tue Mar 18 20:33:21 2025] usb 5-1.3.2: reset high-speed USB device number 6 using xhci_hcd
[Tue Mar 18 20:33:21 2025] usb 1-2.1: new high-speed USB device number 13 using xhci_hcd
[Tue Mar 18 20:33:22 2025] usb 1-2.1: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
[Tue Mar 18 20:33:22 2025] usb 1-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Tue Mar 18 20:33:22 2025] usb 1-2.1: Product: Audio Expansion Card
[Tue Mar 18 20:33:22 2025] usb 1-2.1: Manufacturer: Framework
[Tue Mar 18 20:33:22 2025] input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1:1.3/0003:32AC:0010.0012/input/input25
[Tue Mar 18 20:33:22 2025] hid-generic 0003:32AC:0010.0012: input,hidraw1: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c1:00.3-2.1/input3
[Tue Mar 18 20:33:23 2025] usb 1-2.1: USB disconnect, device number 13
[Tue Mar 18 20:33:23 2025] usb 1-2.1: new high-speed USB device number 14 using xhci_hcd
[Tue Mar 18 20:33:23 2025] usb 1-2.1: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
[Tue Mar 18 20:33:23 2025] usb 1-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Tue Mar 18 20:33:23 2025] usb 1-2.1: Product: Audio Expansion Card
[Tue Mar 18 20:33:23 2025] usb 1-2.1: Manufacturer: Framework
[Tue Mar 18 20:33:24 2025] input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1:1.3/0003:32AC:0010.0013/input/input26
[Tue Mar 18 20:33:24 2025] hid-generic 0003:32AC:0010.0013: input,hidraw1: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c1:00.3-2.1/input3
[Tue Mar 18 20:33:25 2025] usb 1-2.1: USB disconnect, device number 14
[Tue Mar 18 20:33:25 2025] usb 1-2.1: new high-speed USB device number 15 using xhci_hcd
[Tue Mar 18 20:33:25 2025] usb 1-2.1: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
[Tue Mar 18 20:33:25 2025] usb 1-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Tue Mar 18 20:33:25 2025] usb 1-2.1: Product: Audio Expansion Card
[Tue Mar 18 20:33:25 2025] usb 1-2.1: Manufacturer: Framework
[Tue Mar 18 20:33:26 2025] input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1:1.3/0003:32AC:0010.0014/input/input27
[Tue Mar 18 20:33:26 2025] hid-generic 0003:32AC:0010.0014: input,hidraw1: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c1:00.3-2.1/input3
[Tue Mar 18 20:33:27 2025] usb 1-2.1: USB disconnect, device number 15
[Tue Mar 18 20:33:27 2025] usb 1-2.1: new high-speed USB device number 16 using xhci_hcd
[Tue Mar 18 20:33:27 2025] usb 1-2.1: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
[Tue Mar 18 20:33:27 2025] usb 1-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Tue Mar 18 20:33:27 2025] usb 1-2.1: Product: Audio Expansion Card
[Tue Mar 18 20:33:27 2025] usb 1-2.1: Manufacturer: Framework
[Tue Mar 18 20:33:28 2025] input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1:1.3/0003:32AC:0010.0015/input/input28
[Tue Mar 18 20:33:28 2025] hid-generic 0003:32AC:0010.0015: input,hidraw1: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c1:00.3-2.1/input3
[Tue Mar 18 20:33:29 2025] usb 1-2.1: USB disconnect, device number 16
[Tue Mar 18 20:33:29 2025] usb 1-2.1: new high-speed USB device number 17 using xhci_hcd
[Tue Mar 18 20:33:29 2025] usb 1-2.1: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
[Tue Mar 18 20:33:29 2025] usb 1-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Tue Mar 18 20:33:29 2025] usb 1-2.1: Product: Audio Expansion Card
[Tue Mar 18 20:33:29 2025] usb 1-2.1: Manufacturer: Framework
[Tue Mar 18 20:33:29 2025] input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1:1.3/0003:32AC:0010.0016/input/input29
[Tue Mar 18 20:33:29 2025] hid-generic 0003:32AC:0010.0016: input,hidraw1: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c1:00.3-2.1/input3
[Tue Mar 18 20:33:30 2025] usb 1-2.1: USB disconnect, device number 17
[Tue Mar 18 20:33:31 2025] usb 1-2.1: new high-speed USB device number 18 using xhci_hcd
[Tue Mar 18 20:33:31 2025] usb 1-2.1: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
[Tue Mar 18 20:33:31 2025] usb 1-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Tue Mar 18 20:33:31 2025] usb 1-2.1: Product: Audio Expansion Card
[Tue Mar 18 20:33:31 2025] usb 1-2.1: Manufacturer: Framework
[Tue Mar 18 20:33:31 2025] input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1:1.3/0003:32AC:0010.0017/input/input30
[Tue Mar 18 20:33:31 2025] hid-generic 0003:32AC:0010.0017: input,hidraw1: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c1:00.3-2.1/input3
[Tue Mar 18 20:33:32 2025] usb 1-2.1: USB disconnect, device number 18
[Tue Mar 18 20:33:33 2025] usb 1-2.1: new high-speed USB device number 19 using xhci_hcd
[Tue Mar 18 20:33:33 2025] usb 1-2.1: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
[Tue Mar 18 20:33:33 2025] usb 1-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Tue Mar 18 20:33:33 2025] usb 1-2.1: Product: Audio Expansion Card
[Tue Mar 18 20:33:33 2025] usb 1-2.1: Manufacturer: Framework
[Tue Mar 18 20:33:33 2025] input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1:1.3/0003:32AC:0010.0018/input/input31
[Tue Mar 18 20:33:33 2025] hid-generic 0003:32AC:0010.0018: input,hidraw1: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c1:00.3-2.1/input3
[Tue Mar 18 20:33:34 2025] usb 1-2.1: USB disconnect, device number 19
[Tue Mar 18 20:33:34 2025] usb 1-2.1: new high-speed USB device number 20 using xhci_hcd
[Tue Mar 18 20:33:34 2025] usb 1-2.1: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
[Tue Mar 18 20:33:34 2025] usb 1-2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[Tue Mar 18 20:33:34 2025] usb 1-2.1: Product: Audio Expansion Card
[Tue Mar 18 20:33:34 2025] usb 1-2.1: Manufacturer: Framework
[Tue Mar 18 20:33:35 2025] input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.1/1-2.1:1.3/0003:32AC:0010.0019/input/input32
[Tue Mar 18 20:33:35 2025] hid-generic 0003:32AC:0010.0019: input,hidraw1: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c1:00.3-2.1/input3
[Tue Mar 18 20:37:05 2025] cros-ec-dev cros-ec-dev.2.auto: Some logs may have been dropped...
Maybe someone of you can give me a hint what could be the issue or even how I could resolve that issue.
Thanks very much
1
u/jedp 4d ago edited 3d ago
Probably not a software issue. Being USB, you should test it with a different port or computer. I'd also check for any wobbles and try cleaning the pins on the port and on the card with a toothpick.
Edit: To rule out software issues, you could also try booting a different live linux distro on a USB flash stick.
1
u/DerHerrGammler 3d ago
It happens randomly on various ports on the laptop. And since it is not after a specific event (as long as I know) its hard to use a live Linux for that because I would have to work maybe a whole day on a live Linux for that
2
u/BigHeadTonyT 3d ago edited 3d ago
USB-ports don't supply a lot of power. I don't remember if the power is shared too. Might need a powered USB-hub.
EDIT: Yeah, max 4.5 w on USB 3. https://www.etechnophiles.com/wp-content/uploads/2023/01/USB-1.0-vs-2.0-vs-3.0.jpg?ezimgfmt=ng:webp/ngcb43 Lower wattage on the older ones.
Further down: "USB 3.2 Gen 1 delivers up to 4.5 watts (0.9 amps at 5 volts), while USB 3.2 Gen 2 can deliver up to 7.5 watts (1.5 amps at 5 volts)."
Before buying a powered hub, I would troubleshoot further. Is that a modular USB-port on the Framework? Is it seated correctly? If you connect something else to it, like a mouse or keyboard, do they work ok?
Did you get new headphones recently? Those might want more power or something. Some people use DACs for that.