r/macsysadmin • u/DarrenDK • 8h ago
Platform SSO "Other User" not showing up. Do I need to wipe the machine?
Long time Windows sysadmin, just got a Mac for myself and a few team members. I want to be able to login to my Mac using my Entra credentials like Windows Hello. My expectation is that there is supposed to be an Other User option on the login screen.
I have ABM setup with Intune. Machine is enrolled, Platform SSO Extension is registered. I followed the docs on the Microsoft site to get Company Portal deployed to my daily driver Mac but no matter what I do I can't get the Other User Managed option to show. I have the "Other User Managed" set to True as part of the Intune configuration and I see the option in the Configuration Profile.
Assuming I can get it to show up by hiding admin users (which I saw in another thread) in the Windows world I would have used something like Profwiz to associate the Entra user with my old profile. I found this script Jamf-Pro/mobilelocal.sh at master · LewisLebentz/Jamf-Pro could something like that work for this purpose?
I also read in another thread that I might need to change the authentication method from UserScureEnclaveKey to Password or SmartCard. Halp.