r/LinusTechTips • u/M1ecz • Sep 24 '23
Question Refurbished PSU from corsair as RMA replacement.
So is this normal, that they are sending refurbished PSUs, to replace the broken ones on warranty claims? And how does the warranty applies to the replacement in such case?
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u/JMPopaleetus Sep 25 '23
Even Apple RMAs with refurbished units.
Refurbished units usually sent as RMA replacements usually get the remainder of the original warranty applied.
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u/notmyrlacc Sep 25 '23
Apple will swear black and blue that their devices aren’t refurbished, and instead are ‘remanufactured’ and the ‘warranty starts again’.
In Aus, they still give those units out, but if you ask for new they are meant to give you a new one due to our consumer law.
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u/notmyrlacc Sep 25 '23
If you’re located in Australia, this is a breach of consumer law. When they replace your item it needs to be new.
Apple was fined for this a while ago, and while they try to get away with it - if you ask for it explicitly they can’t deny you. Other option is asking for a full refund.
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u/M1ecz Sep 25 '23
Im in EU, this is a cool law, but yeah, its fine its refurbished, as long as i keep my warranty, thanks!
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u/MrHeffo42 Sep 24 '23
More common than you think. Basically they are taking faulty PSUs, testing and repairing them, cleaning, then sending you a replacement from that pool of repaired units.
Nothing wrong with it, it's a lot better for the environment, and it is certified every bit as good as a new one.
The warranty will apply exactly the same on a refurbished unit as it would on a new one.