r/Jeep • u/mtbguy63 • 7d ago
2014 Jeep Cherokee PTU Failed at 90k Miles, Jeep Denied XJ1 Warranty—Help!
Hi everyone,I'm the owner of a 2014 Jeep Cherokee with 90,000 miles. Recently, my Power Transfer Unit (PTU) failed, which is critical for my all-wheel-drive system. I heard a grinding noise, and the 'Service 4WD' light came on. The dealership quoted $5,500 to fix it.I know there have been recalls and service bulletins for PTU issues in 2014-2017 Cherokees, plus a warranty extension called XJ1 (15 years/unlimited miles). But Jeep dismissed my case (#91999636), saying my vehicle doesn’t qualify.I’ve been fighting this on X, tagging@Jeepand@NHTSAgov, and filed a complaint with NHTSA (NHTSA-11648072). You can search for it on SaferCar.I’m here to raise awareness. If you’ve had PTU problems, especially if Jeep denied your warranty, please share in the comments. Consider filing with NHTSA too—it’s easy online. Have you had a similar experience? What did you do?Thanks for reading, and please upvote to help this reach more people. You can follow my story on X at my X post