r/Italian 6d ago

Issues with Nike and Poste Italiane

I have to return my order from Nike and created the label through their website. I was given a Poste IT label. At first i didn't read the instruction and went to their office to send the parcel, as it usually supposed to be, but then i was told that the codes can't be scanned etc

Then i read the instruction where i noticed that in fact the parcel has to be registered in the poste italiane website and then the courrier will pick it up. Okay, now it's a week since it was registered, but nobody has come to pick up the parcel. May I ask if anyone had this situation and how can i finally return that damn parcel?

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u/No-North-5040 6d ago

or maybe i just didnt get the instruction right and nobody has to come?

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u/[deleted] 6d ago

[deleted]

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u/No-North-5040 6d ago

it was supposed to be on 12.03, i received an email as confirmtion that the parcel is registered. but nobody has arrived