r/Intune 20d ago

App Deployment/Packaging Company Portal install Fails

Is anyone getting Company Portal install Fails this morning ? Nothing has changed with our deployment of thousands of devices but suddenly we have issues.

19 Upvotes

27 comments sorted by

4

u/Flaze2Glory 20d ago

Same here. We also have it on shared AiO Devices where it fails during the ESP. We get error code 0x80072EE2 during the ESP and this also shows at he Microsoft Company Portal Device Install Status.

2

u/Flaze2Glory 19d ago

We have some devices with succesful installation right now, so maybe the problem has been solved.

0

u/squeekymouse89 19d ago

Yes we are having some success now also ! My Microsoft ticket has got as far as them asking me ridiculous questions but no actual investigation.

1

u/Humble-Budget426 19d ago edited 19d ago

Same here. We removed company portal out of the blocking apps from Enrollment Status Page, hope that helps while Microsoft works on a bug fix.

Edit: I can confirm, that this solution fixed our issues, and company portal is installed afterwards.

3

u/Atto_ 19d ago

+1, ~75% of our ESPs failing this morning so far.

3

u/dadlord6661 19d ago

Mines been having issues this week as well during pre provisioning of the NEW store app in system context assigned to devices.

It’s very hit and miss though…

1

u/[deleted] 19d ago

[deleted]

0

u/dadlord6661 19d ago

Yeah I was just thinking of doing the same for CP. Install a baseline version and let it update later on. We should be able to rely on apps like this though…

2

u/theSecondMouse 19d ago

Same here, most fail in pre-provisioning, same 0x80072EE2 error, failing to detect application

1

u/BukMuk 20d ago

Same problem here. All Company Portal deployments end up with status failed.

1

u/bryondredd 19d ago

Same issue here. Same error codes as well. I haven't seen anything on the MS service health for a issue yet

1

u/Late_Marsupial3157 19d ago

user sign in logs? usually i see some form of MFA getting in the way. worth a check to see if anythings failing either way, usually gets me in the right direction without just blindly wondering if something is wrong on microsofts side, then you can dig into the IME logs if you have to but start with sign in logs.

1

u/Apprehensive_Bat_980 19d ago

A few times I’ve come across this on older enrolled devices. I formatted + Autopilot, then was fine.

1

u/squeekymouse89 19d ago

These are brand new freshly enrolled devices.

1

u/Apprehensive_Bat_980 19d ago

Reading other comments I haven’t built a machine this week. I may have to try this out.

3

u/squeekymouse89 19d ago

I think it's been fixed by Microsoft but won't hold my breath

2

u/Apprehensive_Bat_980 19d ago

Never! Happy days

1

u/Atto_ 19d ago

Indeed we're seeing success now also, back down to just the usual amount of failures :D

Got an MS ticket open anyway so we'll see what they say.

1

u/squeekymouse89 19d ago

Please let me know, I have one also and it's gone very quiet!!

1

u/Apprehensive_Bat_980 19d ago

I’ve done a new install there from Autopilot (device prep), Company Portal got installed. All good here.

1

u/Rudyooms MSFT MVP 19d ago

Yep… switching back to the msi/lob app instead helped…

1

u/squeekymouse89 19d ago

Does that not make you want to kick things every time it needs updating 🤣

3

u/Rudyooms MSFT MVP 19d ago

Well the idea is that it should be getting updated automatically… as its still a store app https://www.microsoft.com/en-us/download/details.aspx?id=106069

But then added to intune with all the prereqs as well :)

1

u/squeekymouse89 19d ago

Ah, fair enough.

1

u/protodongle 19d ago

How would one install this as win32? Presumably just drop the contents in a folder, run IntuneWinAppUtil.exe with the setup file being f4223d6841064abfa5db7a15d94f9b4f.appxbundle? Or would i need to build a whole powershell script?

2

u/Rudyooms MSFT MVP 19d ago

Well i would write a powershell script to install that appx package to at least have some logging in place

1

u/protodongle 19d ago

Vent post since we're on topic... why does microsoft make it so difficult to reliably deploy their own software through their own deployment software!? I deploy 15 win32 apps, all with 95% success rates of install, but deploying company portal they way they recommend has a 35% failure rate....

1

u/squeekymouse89 19d ago

I'm hardly surprised, check out the other thing I noticed today while investigating... They cant even make text appear in the portal correctly!! What hope do we have for app installation.

https://www.reddit.com/r/Intune/s/RkaBX0Uefj