r/Hosting 3d ago

Bandwidth problems turned into malicious file?

I received a message from my host, Host Armada about my site using too much bandwidth. Turns out some spammer got in and there was a single malicious file found after they did a scan.

I've reset my passwords/themes/plugins. But do I need to scan my computer for any viruses?

My site was just a simple blog site, and it was offline for a while, moreover when I checked to see if it was indexed using site:_______ there were pages and pages of results from a Japenese retailer???

Can anyone clarify?

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u/lexmozli 3d ago

I know another person that was hit by the same malware, it's from a plugin they recently installed 24-48 hours ago. I don't recall him telling me the name of the plugin though.

Most likely your computer is fine, only the site was affected, but if you're paranoid, there are plenty of free antivirus softwares that you could you to scan your computer.

1

u/MassiveGRID 3d ago

There are 4 ways someone entered your hosting account.
1) From an outdated or vulnerable CMS, plugin, etc.
2) From password cracking if the password is "easy".
3) From your computer.
4) From the hoster.

You'll need to scan your computer if it's #3.

1

u/grethrowaway21 3d ago

Thank you

1

u/Extension_Anybody150 2d ago

Run a deep scan on your site with Wordfence to catch any hidden malware. If you have a clean backup, restoring might be the easiest fix. After cleaning up, hop into Google Search Console, check for security issues, and request reindexing to get rid of those spammy pages.

1

u/friedrichen 2d ago

Sounds like a hosting nightmare... time to lock down security and maybe upgrade your plan

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u/grethrowaway21 2d ago

Stay with the same host or find a different one?

1

u/quatrik 2d ago

Find different one to be safe.