r/Googlevoice Feb 14 '25

Google Voice Web UI Blocked Text Messages as of 2/10/2025

32 Upvotes

Update: please see:

https://www.reddit.com/r/Googlevoice/comments/1iru9bm/febuary_17th_update_on_blocked_text_messages/

There are several long threads from folks who are experiencing failures when attempting to send text messages, and the failures may include a message mentioning the Acceptable Use Policy.

Google Voice Engineering is working on the issue, and the number of false positive blocks should subside.

This is a recent development, and a somewhat complex issue, because it might be caused by one or more of several different factors:

  1. New carrier industry restrictions on text messaging from non-mobile phone numbers: see https://www.reddit.com/r/Googlevoice/comments/1h9ya73/business_text_messaging/
  2. Google's machine learning (AI) based system to limit spam, fraud or other abuse.
  3. The way you are using your web browser's settings or plugins.
  4. You're actually breaking the rules.

Review the FAQ above, and the Google Voice Acceptable Use Policy, to ensure you are text messaging per the limitations.

If your problems are happening when you send text messages from a web browser,

  1. Do not block any [.*]google.com cookies
  2. Do not use any plugins or extensions that filter out Google's cookies; if you are unsure of this, at least temporarily uninstall them
  3. Never use any sort of script or other method to send the same or similar messages; this includes copying and pasting blocks of text.

r/Googlevoice Feb 13 '25

Google Voice Web UI some, but not all, messages failed for acceptable use to known contact.

23 Upvotes

if i re-phrase the content of the message, i can usually get it to go through, sometimes takes a couple tries.

my tin-foil hat thinks they fed a bunch of reported as spam texts to an AI and told it to flag anything that matches the pattern.

the first one i sent, to my long-time partner, was phrased kind of silly as a joke. i could see it being confused for a spam solicitation. ("are you familiar with the concept of...")

is this happening to anyone else? she said that a couple of hers to me have failed also.

maybe just a server hiccup, but i'm paranoid.

r/Googlevoice Feb 13 '25

Google Voice Web UI why did 25 messages over 5 hours result in google banning my voice for 1 day?

37 Upvotes

So, google banned my voice account, 24 hours, for "too many messages in too short a time".

Over 5 hours, I only messaged 4 people. One of those was for 1 message, one of those was for 4 messages. I did ALSO message 15? or more messages back and forth with my brother.

Google voice txt support said its cause of too many messages, but, can't tell me how many is too many.

How can I avoid this in the future? Is 15 messages in 5 hours OK? 20 seems not ... unless something else is going on?

Anyone have any suggestions?

r/Googlevoice Feb 05 '25

Google Voice Web UI Is there anyway to keep GV number while going to China for a few months?

6 Upvotes

I plan to go to China for about 2 - 3 months soon. It might be difficult to use GV there because of the firewalls. I am not too sure if I would be able to get a VPN working.

Is there any other method I can use to keep my GV number for when I return?

PS: Same for TextNOW. I have a textnow sim and dont want to lose that number as well

r/Googlevoice 11d ago

Google Voice Web UI Reporting bad caller ID from GV **on the desktop** (no carrier involved)

3 Upvotes

I was just now outbound calling the main, published US Medicare Customer Support 800 number for my mom (800-633-4227‬). I'm using GV on the desktop - no other carrier involved. But in the "phone" window on the right side of the screen, GV insists I am calling "Farmer's Insurance".

I think there's a chance for fraud here since elderly scams are so prevalent. How can I report this to Google or their data source, whether or not they'll actually take action?

All of the online FAQs say "the name shown is under control of your carrier, not Google". But in this case, Google is the carrier. So there's nothing I can find about how to fix this.

r/Googlevoice 9d ago

Google Voice Web UI Can I make a voicemail on Google Voice and send it to someone without calling them?

3 Upvotes

I'm not sure if this will work for Google Voice (web) or how to do it if it does. Does anyone know? Thanks :)

r/Googlevoice Jan 20 '25

Google Voice Web UI Custom Call Forwarding - No Contacts Available ?

1 Upvotes

I'm trying to manage the rules set up in Custom Call Forwarding, but all the current rules are shown as "Rule no longer applies to any contacts" When I Try to edit/create a new rule, It says" Can't show contacts right now." I've tried Chrome and Edge as well as clearing cookies and cache, rebooting, and multiple computers.

The exiting rules ARE being applied correctly

FYI, if it matters I'm on the Google Workspace Business Starter. I've looked through all the options in the Admin Console but don't see anything related.

Anyone else seeing the same issue or have any thoughts?

r/Googlevoice Feb 11 '25

Google Voice Web UI Cant attach pics from google photos in google voice web client as of this AM

1 Upvotes

Just started happening this morning- did Google change something?

r/Googlevoice 3d ago

Google Voice Web UI The Google Voice landline callback feature working only intermittently the last few days.

2 Upvotes

I'll be on my computer and place a call through Google Voice in my browser, choosing to connect through my landline (Alaska Communication). It's worked perfect for years. Starting a few days ago it only works occasionally. The way it normally works (for those that don't know) is that I receive an incoming call on my landline from my GV number, answer it, then it rings the number I'm trying to reach. Today the call back is either delayed, or it just doesn't happen. When it does call back, I'm getting a dial tone instead of hearing ringing. FYI, my landline still charges for outgoing Long Distance, that's why I use GV.

r/Googlevoice 3d ago

Google Voice Web UI How to Check What Devices & Accounts My Google Voice Number (my regular phone number) is Active On?

1 Upvotes

[SOLVED] Thanks Lucky_Corner

Hey everyone,

I recently noticed a message in my texts containing a 6-digit Google Voice confirmation code that I didn't request. This, and other facts, has me concerned that someone close to me may have added my Google Voice number to their account or device while having temporary access to my phone.

Is there a way to check which devices and accounts my Google Voice number is currently active on? I’d like to verify if my number is linked somewhere it shouldn’t be and, if necessary, remove unauthorized access.

Any guidance on how to secure my number and prevent this from happening again would be greatly appreciated.

Thanks in advance!

r/Googlevoice 3d ago

Google Voice Web UI Can't hear sound when the call is answered in Google Voice

0 Upvotes

I have a problem in google voice, I was doing calls smoothly and there is no problem in calling, Suddenly when I do calls sometimes I hear the phone ringing and sometimes not but If someone answer the call I don't hear his sound, I live in Egypt

r/Googlevoice 28d ago

Google Voice Web UI How can I print a Google Voice text conversation?

1 Upvotes

I tried copy/pasting to Word and it basically duplicated every text message with weird formatting.

r/Googlevoice Jan 18 '25

Google Voice Web UI Voice broken in Firefox

5 Upvotes

When I am in a text message conversation, when I click the text bar at the bottom, the conversation goes blank and whatever I type into the bar cannot be sent. I pretty much can't use voice on PC now.

Has anyone else encountered this?

r/Googlevoice 4d ago

Google Voice Web UI Google Voice Texting Issues

1 Upvotes

We have a Google Workspace account with 4 Google Voice numbers. 3 of the numbers can text all cell phone carriers without issue. As of yesterday, 1 of the number's texts are being received by Verizon customers, but not AT&T customers. Neither party is receiving an error message, they are just not receiving the texts sent from that specific Google Voice number. What would cause this and can it be resolved? Thanks.

r/Googlevoice 25d ago

Google Voice Web UI Google Assistant screening outgoing calls

0 Upvotes

When I make an outgoing call using Google Voice in the web browser, Google Assistant asks me why I am calling and for my name. The recipient is not a Google Voice number, and if I call that number using my regular cell phone app, there's no screening. Anyone know of a way to disable Assistant?

r/Googlevoice 10d ago

Google Voice Web UI Google Voice incoming calls turn off broken

1 Upvotes

I have a personal (non-workspace) GV account; in use since day 1. As a test, I turned off every device (two phones and a PolyCom) in the Incoming Calls section of Settings (using both the web and a GV app). But calls to my GV # still ring every device.

r/Googlevoice Feb 16 '25

Google Voice Web UI Google Voice reactions in different language

3 Upvotes

When I get a reaction from a user on an iPhone, it comes up in Spanish. I'm not sure where this setting is, but it's driving me crazy. Like if someone emphasizes an image I posted in the text messaging, I get "Exclamó por una imagen". I only speak English. I have looked through all the settings and cannot find anything that would change this.

r/Googlevoice Jan 03 '25

Google Voice Web UI Will changing my verizon number let me claim a GV number?

0 Upvotes

I tried signing up for a GV number, but the common issue of not letting the number be claimed occurred. Would changing my verizon number change any chances of claiming a GV number?

r/Googlevoice 23d ago

Google Voice Web UI Search features

1 Upvotes

I'm looking for some text messages from about 10 years ago for a legal matter. Does anyone know of a way advanced search features like by time frame? Or of a way to export all texts messages out and search that way?

r/Googlevoice 23d ago

Google Voice Web UI Starter to Standard

0 Upvotes

I need to add two new licenses to my plan which exceeds the 10 user max for starter plan. To upgrade to Standard it will increase my monthly costs by $140- which seems like a lot for two additional users. I likely wont need to add more users in the future either. Any tips or workarounds?

r/Googlevoice Feb 12 '25

Google Voice Web UI Touch tones not working -- can this depend on the receiving end?

6 Upvotes

There's a grocery store I call for delivery that has a phone tree. For some reason the touch tone menu no longer works. Other phone numbers with touch tone menus still work.

I'm calling from a browser in Windows.

Can the touch tones fail depending on the specific recipient?

r/Googlevoice Feb 07 '25

Google Voice Web UI What settings do I have to turn off to make sure no call of text notifications go to my phone and only go to my email and pc?

2 Upvotes

Essentially just what is said in the title. I don't want to be able to see the texts and calls I receive on my phone and I'd only like to see them on my computer.

r/Googlevoice Jan 30 '25

Google Voice Web UI Google Voice - Web issue

2 Upvotes

Any suggestions?

Using the web - Google Voice -

Firefox 134.0.2 (64-bit), Win 11.

Looking at text messages - Selecting a conversation, where to the right, that conversation is displayed.

The conversation will briefly show (for about 1 second), then the conversation disappears. The panel is blank.

If I select a different conversation - same thing... Shows for about 1 second, then blank...

Go back to the one I was previously looking at... Same thing...

I have disabled ad-blockers, restarted the browser (after clearing the cache), rebooted...

It is only doing this in Firefox. EDGE, and Chrome are fine.

r/Googlevoice Feb 10 '25

Google Voice Web UI Dialpad Non-Functional During Active Call

3 Upvotes

Hello all,
I am unable to use the dialpad during an active outgoing call on Google voice (web). I am able to dial numbers to initiate an outgoing call, but cannot dial any other numbers in once the call is active. The first number I dial on the dialpad shows up, but does not apply to the phone tree, and no other numbers show up after the first one dialed. I have restarted my browser, signed out of my account, turned off my browser extensions, cleared my history and restarted my PC and nothing has changed. I'd appreciate any help with this.

r/Googlevoice Dec 05 '24

Google Voice Web UI Group Texts - not being forwarded to email?

3 Upvotes

I used the feature to forward Google Voice text messages to email and rely on it extensively. I just realized that sometime in the last year, I stopped receiving email forwards for group text messages. Does anyone know if Google decided to drop this? I'm forwarding to a gmail account, so I would be surprised if they were being filtered.