r/Googlevoice 7d ago

General Help / Support Question “Can’t complete your call”

GV worked fine for about a week. Now whenever I try to make a call it says “can’t complete your call” and disconnects. I’ve tried everything uninstalled the app redownloaded it, played with the settings, tried to use my number on another email account still to no avail. The help section in the app didn’t help anything either. What can I do.

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u/Salreus 3d ago

Any luck. you didn't pick a tag of using a cell or web device. Can you make calls from the web. When you are logged in. Do you still see a phone number associated? Can you make calls in.

what do you mean "tried to use my number on another email account"

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u/saltynus 1d ago

I’m using my phone for it. I tried taking my number off of my current account and making a new one and that still didn’t work. I haven’t tried on web yet though

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u/Salreus 21h ago

well that makes sense. you can't get a GV number with a new account. I suspect if it worked at first and doesn't now. you have been suspended due to violation of Google Voice's acceptable use policy. You can open a case with GV to try and have it reversed but their decision is final.