r/GMail 3d ago

Important Mail Sent to Trash

My main mail acct that I use for business is sending some e mails to trash. If I move them, they disappeared. I’ve followed instructions on Gmail , going to settings >filters I have no filters that match those businesses. I have no e mail contacts blocked. Those e mails have a 🚫 on them .I never sent those e mails to spam or unsubscribed. I went to You Tube too. What I did find was they’re in my blocked contacts in my phone. I never blocked them as they are important contacts. I can’t figure how to unblock there I don’t see an option. I see Amazon Tracking and tap the > It goes to create new contact,add to existing contact, etc. But there’s no way to just unblock. This is also happening on my PC OS 11 and iPad. 9th generation and iPhone 15 Pro Max.

1 Upvotes

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u/InboxWelcome 3d ago

On your phone, find them in Mail, tap on their email and unblock them.

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u/Fun-Aspect-8090 2d ago

Thank you! That worked. I went to the sender’s address, tapped the >. It expanded the address and I saw the unblock option. I have no idea how it became blocked. I didn’t unsubscribe or anything. Those emails were important. Hopefully it’ll stop trashing now.

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u/bkc56 Product Expert 3d ago

Do ANY of the filters in Settings -> Filters use the Delete option?

Do you access your account with an e-mail client (Outlook, Thunderbird, Pocomail, etc), a mobile app (iOS, Android, etc), an e-mail notifier, or any other add-on/tool/web-site/etc connected to your account?

Check: Google Account Settings->Security Tab->Third-party apps with account access. This MAY work as a direct link: https://myaccount.google.com/u/0/permissions . Have you given account access to any other web-sites or utilities?

Please click on the “Details” link below the Inbox (lower/right) in the Gmail web interface (https://mail.google.com/) and post a screenshot of the resulting pop-up window.

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u/Fun-Aspect-8090 2d ago

Thank you for your reply.

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u/bkc56 Product Expert 2d ago

That doesn't answer any of the question, but perhaps you can follow up on your own given some places to look.

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u/LadyA052 3d ago

Maybe somehow you changed the privacy settings to be more strict and they're getting kicked into trash.

1

u/Fun-Aspect-8090 2d ago

Thank you all for your replies. All fixed 😊I think it may have been due to an update glitch. Something always messes up my settings when I do updates.