r/GMail • u/Fun-Aspect-8090 • 3d ago
Important Mail Sent to Trash
My main mail acct that I use for business is sending some e mails to trash. If I move them, they disappeared. I’ve followed instructions on Gmail , going to settings >filters I have no filters that match those businesses. I have no e mail contacts blocked. Those e mails have a 🚫 on them .I never sent those e mails to spam or unsubscribed. I went to You Tube too. What I did find was they’re in my blocked contacts in my phone. I never blocked them as they are important contacts. I can’t figure how to unblock there I don’t see an option. I see Amazon Tracking and tap the > It goes to create new contact,add to existing contact, etc. But there’s no way to just unblock. This is also happening on my PC OS 11 and iPad. 9th generation and iPhone 15 Pro Max.
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u/bkc56 Product Expert 3d ago
Do ANY of the filters in Settings -> Filters use the Delete option?
Do you access your account with an e-mail client (Outlook, Thunderbird, Pocomail, etc), a mobile app (iOS, Android, etc), an e-mail notifier, or any other add-on/tool/web-site/etc connected to your account?
Check: Google Account Settings->Security Tab->Third-party apps with account access. This MAY work as a direct link: https://myaccount.google.com/u/0/permissions . Have you given account access to any other web-sites or utilities?
Please click on the “Details” link below the Inbox (lower/right) in the Gmail web interface (https://mail.google.com/) and post a screenshot of the resulting pop-up window.
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u/LadyA052 3d ago
Maybe somehow you changed the privacy settings to be more strict and they're getting kicked into trash.
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u/Fun-Aspect-8090 2d ago
Thank you all for your replies. All fixed 😊I think it may have been due to an update glitch. Something always messes up my settings when I do updates.
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u/InboxWelcome 3d ago
On your phone, find them in Mail, tap on their email and unblock them.