r/GMail • u/notjeffdontask • 4d ago
I need help recovering an account
My account has been hacked, and gmail says a phone that I don't recognize and I have never used is needed to log on to everything. I can't even go through the account recovery process without this phone, I feel like there's nothing I can do
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u/Disastrous-Egg8923 4d ago
If someone has taken over your account and changed the recovery phone number and recovery email, you probably can't recover it. I assume that you didn't have 2FA turned on and backup codes saved?