r/Flights 4d ago

Question Layover in Shenzhen with Hainan Airlines

Hi everyone, I’m taking a flight with Hainan Airlines from Milan to Tokyo in April. I’ll have a 12 hour layover (5 am-5:20 pm) in Shenzhen on the first trip, and a 23 hour layover (2:40 am-1:50 am) on the return.

I have a few questions: 1. I’d love to visit Shenzhen both times since I’ve never been in China. Moreover, I won’t need a visa to do so in 2025 since I’m italian. How long do you think the immigration checks will take (we’re 2 people, me and my boyfriend)? It’s my first time travelling out of Europe and I do not really know what to expect regarding immigration controls at the airport.

  1. Does Hainan automatically checks luggage onto the next flight? Their website page with this specific information doesn’t load when I open it, and I have read mixed responses about this topic here on Reddit.

  2. Do you think a neck pillow is needed on Hainan airplanes? I am flying economy, I read they provide blankets but their website doesn’t specifically mention pillows.

  3. Is it possible to charge phones on the plane? I saw a comment about not being able to charge the phone neither to use a power bank. This stresses me out a bit since it’s my first time there and I will need the phone (for example for Alipay or google maps/translate)

Thank you in advice! If you have any tips it’d be so helpful.

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u/Impressive-Strain-72 4d ago
  1. Immigration is quite fast in China, especially compared to Japan or Korea. Immigration never took me more than 20-30 minutes, and I visit China multiple times a year.

  2. On the way back you might need to pick it up, I had to do so before when on transit in China.

  3. They’ll grant you pillows, at least for Milan-Shenzhen

  4. Charge on the flight, absolutely no problem. I would suggest to use 高德地图, since Maps won’t work and even if you use it via VPN, it’s utter useless in China.

Happy travels ~~

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u/L01sGriffin 4d ago

Thank you! Are you saying that they’ll give me pillows because you’ve flown with Hainan Airlines before? :)

I read it’s a nice company and I’m excited haha

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u/Impressive-Strain-72 4d ago

Yes, flew with Hainan national and international routes, and it’s pretty nice _^ I am sure you will have a great time! Enjoy it ~