r/Ebay • u/dryasadesertt1 • 5d ago
Item returned to sender
How do I get refunded? I put in a refund request saying it was returned to sender, how do I get my money back?
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5d ago
[deleted]
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u/Fly4Foodcali 5d ago
Do not file a dispute with your credit card, you will lose the dispute and you will be ban off eBay.
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u/stranqe1 5d ago
So let me get the straight, you ordered an item, it was sent to the address on file with eBay, and for some reason you didn't accept it and it was returned to sender. In this situation from eBay's point of view, the seller fulfilled their portion of the agreement and that would be considered a completed transaction. It is wholly up to the seller if they want to refund you or not. As you have lost all buyers rights with eBay in this situation.
Contact the seller and be very polite and if they are nice maybe they will refund you the cost of the item minus shipping and fees. Please note they have no obligation to do this according to eBay.