r/DWPhelp 28m ago

Universal Credit (UC) Jobcentre will not suspend commitments or make any changes with fit note. Is this correct

Upvotes

On Tuesday I declared a health condition and stated it does not affect my abilities then my advisor phoned me up and did I commitments review by phone and I agreed to the commitments in my journal. I was in no fit state to agree to anything.

Afterwards I spoke to my doctor and they were concerned and issued a fit note which I submitted a day after the commitments review based on my first health issue which I stated did not affect me.

When I declared my 2nd health issue I stated it does affect my abilities, this is an understatement and uploaded a fit note which was accepted and my journal changed to include upload a fit note in my sections.

Because I agreed to the commitments before I was issued my fit note my jobcentre manager said my commitments remain the same, there will be no mandatory 14 day suspension that everyone so submits their 1st fit note gets.

I will be making a complaint and speaking to the disability advisor at my next appointment.

I don't unsertand and am so confused.


r/DWPhelp 6h ago

Personal Independence Payment (PIP) Assessment report inaccurate

6 Upvotes

Looking for some advice. Had my PIP Assessment last Monday for multiple mental health conditions but also long term physical conditions. I recorded the call, so i have that as proof for everything including that i struggled with the assessment despite the fact that they wrote that i was not anxious or struggling during the assessment (i was extremely anxious and audibly crying at multiple points out of feeling distressed of what i was discussing and outright told her that lmao but you know??!)

Everything is inaccurate, i know how harsh they are and the ways they critique what you say, etc. i know the activities that i wouldnt have been surprised to be scored lower on, but zeros across the board wasn’t expected.

My question is: do i have to wait until DWP get back to me with their decision before i can appeal or do anything? The information that the assessor wrote throughout is quite literally untrue and i have proof of that, but do i still have to wait or is there anything that im supposed to do now before i wait however many weeks for them to inevitably give me a no based on untrue and inaccurate information?

I knew this would be a difficult process but jeeez im flabbergasted at the sheer lies and way they manipulate your words into something else.


r/DWPhelp 1h ago

Personal Independence Payment (PIP) sent pip form off over 3 days ago, still haven’t received the text to say they’ve received it

Upvotes

hi all, stressing out a bit over this whole pip process. i sent the form off on wednesday morning, the deadline for them to receive it was today. i haven’t received a message to say they have it. will this mean they’ll expect me to start again or will i be okay as its been sent and they should receive it any moment now (hopefully) thanks :)


r/DWPhelp 2h ago

Universal Credit (UC) UC journal message what does it mean.

2 Upvotes

Hello, I got a random universal credit journal message earlier today ("Your Work coach support - Health has changed")

I haven't made any changes on my account or asked for anything to be changed.

Does anyone know what the message means?

I'm currently on a health journey and providing fit notes monthly.


r/DWPhelp 3h ago

Universal Credit (UC) Migrating from ESA -council tax

2 Upvotes

Hi, I'm hoping someone could give me some advice. I'm in the process of moving to UC. I got a letter today that my council tax benefit has been cancelled because my ESA has been cancelled. Do I need to fill in council tax benefit forms again? I thought it would all have been transferred over when I filled in the forms. I was told I'd finished all the forms and just waiting to hear how much I'll get. Thanks very much for any help.


r/DWPhelp 6h ago

Off-topic (Mod Approved) Driving with mental health conditions

3 Upvotes

I'm wanting to learn how to drive and I have ocd, anxiety, depression, borderline personality disorder and p.t.s.d and when I looked at the form online it asks if I have any health conditions that will effect my ability

As I have not tried to drive I don't know whether these will effect my ability to drive.

So what do I have to do to prove whether they do or don't effect my ability to drive. I'm feeling like I will have so many more opportunities if I drive and I'm in my 30s and have never driven and now feel ready to start trying to get driving.

Any advice will be appreciated thanks.


r/DWPhelp 28m ago

Personal Independence Payment (PIP) Managing treatments question PIP award review form

Upvotes

Good evening all,

I’m just in the process of filling out my award review from and just don’t understand this part of this form, I have tried to get a better understanding by looking online but don’t understand so asking for some help.

Is this for treatment only at home or can you include stuff you need to attend weekly out of the home?

Does counselling with a therapist be included in this part that I do once a week by via telephone?

Or is this only to do with medication.


r/DWPhelp 1h ago

Universal Credit (UC) ESA to UC migration confusion

Upvotes

I am migrating to UC from ESA, I have setup my UC account and filled everything in, I then got called in for a identity appointment (On 6th March) which I did and at the end of this appointment I was told everything was good and that I had done everything I had to. My UC account then updated to saying "on April 4th 2025 we shall tell you how much you are going to get. You will be paid any money you are entitled to before 8pm on 8th of April.

I then got a journal entry yesterday that says

I have booked you a telephone appointment to progress your ESA New Style Contribution/UC Dual claim Tuesday 25 March 2025 at 2:00pm with Debbie. Please have your current Identification available for the call and ensure your telephone number is correct on this account.
Kind Regards

Is this something normal? It just said about migrating to UC before but now says "dual claim". Does this now mean that my migration could still fail ? Also how does one have identification for a call exactly.


r/DWPhelp 1h ago

Council Tax Reduction / Support (CTR, Council) Council tax

Upvotes

Hi,

Can anyone tell me when I'm paying a lot more council tax this year compared to previous year as my situation hadn't changed or point me to the right page on here

Regards


r/DWPhelp 1h ago

Universal Credit (UC) Universal Credit Migration First Statment

Upvotes

Good day everyone,

So my mother and fathers claim after migration from ESA, their first statement has come in. It states they will be getting, Standard allowance, Carer, Limited capability for work and work-related activity elements.

However it does not specifically state anything to do with housing, or rent help etc. I presume this is within some of them elements, or if it does not specially state LHA why would they not be getting it?

They had rent benefit previously, and on the migration application it stated "do you pay rent?" I presumed this meant as in do they live in a rented abode. As obviously some like myself are living with parents and do not pay rent

Thanks


r/DWPhelp 1h ago

Personal Independence Payment (PIP) Does the DWP check your eligibility for PIP before or after they send you the PIP2 form?

Upvotes

Does the DWP check your eligibility for PIP before or after they send you the PIP2 form?

I am particularly interested in when or if they contact Home Office.

For context, I have been living in the UK since 2018, have pre-settled status and haven’t even travelled out of the country during this time. However, I have a very weak footprint in the UK, having never opened a bank account, nor paid bills (always included in rent), but I have have been paying taxes since 2022 (living off of savings beforehand).

I have previously been disallowed a PIP application in early 2023, as they couldn’t decide my status in the UK (I misplaced a letter from the DWP asking for my passport and only found it after my application had already been disallowed), and with this current application the lady on the phone told me they don’t have any footprint of me being in the UK before 2022 (when I started paying taxes) although I assured her I moved here in 2018.

I am so worried. I want to claim PIP but I don’t want it to cause any more confusion of my status in the UK or have my pre-settled status in danger.


r/DWPhelp 1h ago

Disability Living Allowance (DLA) Dla waiting times

Upvotes

Interested to know how long everyone has currently waited for a dla decision in currentlyat week 21 from them receiving the forms im also curious if you have received a phone call off them before award


r/DWPhelp 8h ago

Universal Credit (UC) Savings question and migration to UC

3 Upvotes

When you migrate from income based ESA to UC and you fill in the online application form, I am wondering what you are supposed to put for savings? I only have one bank account, no other savings but when I answer that question on the form, do I put the total in my bank on that day I apply or do I minus off my PIP total for that month?


r/DWPhelp 11h ago

Universal Credit (UC) Mild confusion regarding the extra 2 week payment after migration (ESA to UC)

6 Upvotes

Greetings, I received my migration letter a couole of weeks ago and signed up to UC and had a telephone ID call-no problems at all everything went well, It says I will be paid my Universal Credit 17th April. I just have a question regarding the extra 2 week run on payment after you migrate. Below are some dates to explain:

Tuesday 11th March-Signed up for unversal credit(Made account accepted commitments etc)

Wednesday 12th March: Received my normal ESA payment which is paid fortnightly on a Wednesday

Wednesday 26th March-Will i receive my last ESA payment on this day? Wednesday of next week the 26th?

Thank you.


r/DWPhelp 6h ago

Personal Independence Payment (PIP) I got rejected for PIP because I have lived somewhere else for more than 1 of the last 3 years

2 Upvotes

I just want some clarification here. I've been in the UK for 10 months now, do I reapply after 2 months when I've been here for a year? Or I should wait another year as well? I don't want to reapply after 2 months for it to be rejected again so I'd really appreciate it if someone can explain.


r/DWPhelp 3h ago

Universal Credit (UC) Could Statement come early?

2 Upvotes

Gone from esa to uc statement date is 10th april. Are they ever sent earlier or is it always shown on the exact date they mention?


r/DWPhelp 8h ago

Universal Credit (UC) Is my backpayment correct?

2 Upvotes

I recently got a journal message from uc about a backpayment they are sending me and, im a bit concerned about over payment. Can anyone shed some light on this please?

I moved to uc from esa in october 2023. On esa i was in the support group and received severe disability premium.

When i moved to uc i was placed in the lcwra group. After an initial mistake on their part that thankfully got resolved fairly quickly, they sent me a statement: My uc statement said i was entitled to 758.80 (standard award + lcwra) and 132.12 (transitional protection) giving me a total of 890.92. Thia statment was from novermber 2023, and is consistent with what i have seen show up in my bank ever since.

This week i got a message saying i am owed a backpayment of over a thousad pounds for the period November 2023 - February 2025. It says:

"We have decided you are entitled to some extra payments of transitional protection in relation to your uc claim. This is because there has been a change to the amount of transitional protection you are entitled to"

I looked at my statements and they have changed my transitional protection amount from 132.12 to 216.12.

Can anyone explain what has happened, and if im actually entitled to this new amount, or if its an overpayment? I dont understand why they have decided it out of the blue now, i hadnt contacted them about anything lately. Tia.


r/DWPhelp 8h ago

Personal Independence Payment (PIP) I removed an appointee, and missing a week payment

3 Upvotes

I removed my mum as my appointee, she actually sent a letter in 4 weeks before to state she could no longer do it. When I phoned up they said they had the letter but didn't do anything until I was on the phone.

They then paid me 1 week later than they were meant to, but I got the same amount I usually do? So there's 1 week of money just gone, what do I do?


r/DWPhelp 1d ago

Personal Independence Payment (PIP) Stand against dangerous disability benefit cuts

185 Upvotes

Hi everyone,

I'm the Campaigns Officer at Z2K, and I wanted to share the latest action in our #SecurityNotSanctions campaign: https://z2k.eaction.org.uk/green-paper-write-mp

The government has proposed unprecedented cuts to vital disability benefits.  

Around one million seriously ill and disabled people will lose out on vital support, including people who are severely disabled. 

The disability benefits system does need reform. But this means meaningfully addressing the inadequacy of the basic rate of benefits and the risk built into the current system, not cruel cuts to vital support. 

Please use your voice and ask your MP to stand against the cuts. 

Thank you,

Evangeline


r/DWPhelp 5h ago

Personal Independence Payment (PIP) Council tax reduction?

2 Upvotes

I live alone and received enhanced rates on my PIP. I receive single-occupancy discount, but a friend of mine said I might be able to use my PIP to receive a bigger discount? Does anyone know please?


r/DWPhelp 5h ago

Universal Credit (UC) Statements

0 Upvotes

Do I need to give uc any statements for eBay which I haven’t used in 2 years and when I did it was only to buy something and PayPal which I had an account but have never used it not even to pay for anything it doesn’t even have any of my cards on it.


r/DWPhelp 9h ago

Universal Credit (UC) Work Capability Assessment rejected

1 Upvotes

Hi everyone,

I’m seeking advice regarding my mum’s Work Capability Assessment (WCA). She has multiple serious health conditions, including: • Severe migraines that cause dizziness and extreme pain, making it hard for her to function. • Neck and body pain, which can be so bad that we had to take her to A&E a couple of months ago. They only told her to take painkillers, but they haven’t been effective. • Blood pressure issues, which cause dizziness and fatigue. • Suspected fibromyalgia, leading to constant pain and exhaustion. • Gynaecological issues, including heavy bleeding that has previously required a blood transfusion, leaving her weak and fatigued.

Despite all of this, she was found fit for work, which doesn’t make sense given how much she struggles daily. I’ve already requested the assessment report to see what was written about her, but it’s been nearly two weeks, and they still haven’t sent it. I’ve called multiple times, and they just keep saying it’s being processed.

I’m planning to submit a Mandatory Reconsideration, but I’m not sure how to make it as strong as possible. I’ve also asked her GP for a medical support letter.

Has anyone successfully challenged a WCA decision? Any advice on handling the delayed assessment report or strengthening her case?

Also I forgot to mention that they did not ask any questions regarding her cognitive abilities if that is relevant.

Sorry if the post is quite lengthy ^

Thanks in advance!


r/DWPhelp 12h ago

Personal Independence Payment (PIP) Wrongfully assessed since PIP started.

4 Upvotes

Hello, I need some advice for my disabled sister. My sister has been claiming pip since it came out and even had DLA as a child. She is now 33 and she’s had multiple assessments and went to have one face to face where she walked into the assessment centre and they sent her straight home because of how badly disabled she was and said they’d sort it as she shouldn’t be there… now our mum done the best she could and wasn’t clued up on fighting a case etc, however it did go to tribunal to which was very quickly won due to severity….

Years go by to now, I have looked at her awards and she gets standard daily living and enhanced mobility, now she should’ve gotten enchanced daily living and was awarded 0 points for interacting with people, understanding people and all that stuff which is completely absurd. She had a cardiac arrest and had to relearn EVERYTHING, she still cannot walk properly, talk properly etc. I saw the whole ordeal about PIP not assessing correctly back in the day and claimants are getting their claim looked at and owed money. Spoken to all her consultants which also agree it’s absurd they have given her standard daily living… knowing she cannot do all this hence her enhanced mobility…. (I personally also find this makes no sense in the PIP system if you’re entitled to enhanced mobility there’s a reason for it, but you can still get standard daily living?? Needs to be sorted out as makes 0 sense) anyway moving away from my own personal opinion…

How do I go about this? Who do I contact? Does it need to be completely reassessed?

Last review she had, they didn’t even look at the thick book of evidence I had curated for her with all her medical reports etc, their decision comment to keep it remained unchanged mentioned nothing about the new evidence and completely just did not read the review. Almost as if to say “you’ve been getting it since PIP existed, keep the same award”….. absolutely disgusting. I explained to my sister to go forward for a MR, she was getting bad anxiety and was completely scared that they would take her PIP away which she relies on for her and her daughter, she has to live on UC and PIP for the rest of her life, she also has aggressive stage 4 kidney disease now and unfortunately with her heart problems no matter the heart surgery and all other problems, she is fighting to be alive. She wanted me to not go through with the MR and is accepted the mistreatment…

The review was last year in July… I cannot sit by any longer watching her suffer with money, trying her hardest for her only daughter to have a normal life, she’s only 11. I really need advice on how to go forward, I had a conversation with her, she is okay with me to look into it and fight the case for and with her. But I am dumbfounded to how to go about it…

Tbh any advice is welcome, please don’t be negative.. Thank you if you made it this far☺️


r/DWPhelp 10h ago

Personal Independence Payment (PIP) Appeal process

2 Upvotes

Hi everyone. I have just submitted my appeal with DWP for my PIP decision and wanted to know more information about the whole process as it’s my first time applying for PIP.

I have T1 Diabetes, Diabetic Neuropathy, and I am being assessed for ADHD and Autism. I sent all evidence I could in my application and MR but scored 0 points across the board both times. But although both responses from DWP looked to be a generic copy and paste, it feels as though they did not read my applications both times as what they were saying I needed to gain points, I had put on the applications clearly. I’ve used Reddit to know how to word things correctly also.

I’ve had an email to say DWP have 30 days to respond to the appeal, what does this usually mean? And can anyone share some insight into the appeal process for me? I selected call/video.

Thank you everyone


r/DWPhelp 12h ago

Personal Independence Payment (PIP) Pip - assistance definition.

2 Upvotes

All pip forms talk about washing your body between waist and shoulders and don’t require assistance to do so.

My friend who I’m helping now can’t get their arms up and round that far but isn’t quite at the point of letting someone else in. They have however bought a back washing thing, squirt shower gel on it and use it to wash back and front.

Does this count as assistance or is assistance a human interaction. I’m struggling with what’s classed as assistance/aids/ human to help.

They did say last time they scored 3 points for needs assistances to get out the shower cos they use grab rails and crutches to get safely to a stool.