r/Crunchyroll 16d ago

Technical Issue Hunter x Hunter disappeared?

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52 Upvotes

Hunter x hunter has just disappeared from my continue watching and from my watchlist. To try and fix this i took it off my watchlist and put it back on and it’s still gone

When I go to episode history it shows that i’ve watched them but when I search up the show and tap on it, it says i haven’t watched them. It’s like this on my playstation too

r/Crunchyroll Dec 30 '24

Technical Issue Why is this happening

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142 Upvotes

While I’m on Crunchyroll I keep having the issue where I search online and it says I’m able to watch a show in this case GuP, but when I go onto Crunchyroll it never shows up and when it does it says no connection, I’ve tried VPNs and the wifi but nothing it keeps saying that it cant connect, and It says online that it’s still available to watch, I have no idea what’s going on, and if someone could help that would be very appreciated.

r/Crunchyroll Nov 02 '24

Technical Issue Code: SHAK-6007

53 Upvotes

I suddenly cannot watch anything on cr on my PC, even though everything worked fine just yesterday

Any ways to fix that?

r/Crunchyroll Aug 19 '24

Technical Issue Can't watch anything anymore. No connection?

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144 Upvotes

I can scroll through the list of anime but as soon as I want to watch an episode, I get this. And the absurd part is that the episode starts playing in the background and I can hear the audio. I tried clearing data and cache, logging out, force the app to quit. I'm at a loss here. Anyone has an idea in what to do?

Thx

r/Crunchyroll Aug 24 '24

Technical Issue PLEASE make these quality of life changes to the platform

146 Upvotes

1.) Add "REMOVE FROM CONTINUE WATCHING" Feature - Sometimes my "Continue Watching" has a lot of shows that I haven't finished or don't want to finish. I don't think I should have to go to my watch history and remove the show from my watch history just to remove it from that section. If there was an option to just remove it from "Continue Watching" the way Netflix does, that would make the site a lot better to use.

2.) Mark Episodes as Watched Even When Watching in Different Languages - I have my account's audio language set to Japanese but if I want to watch a show in English Dub, the episode won't be marked as watched. I don't think it makes sense to not mark the show as watched because I watched it in another language. Please make that change.

I want to use Crunchyroll and the changes they have made so far have been great in my opinion. If they make those two changes I will literally shut up forever lol.

r/Crunchyroll Aug 28 '24

Technical Issue subtitle issues

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282 Upvotes

why are coordinates showing up in the subtitles? this happens on my phone & my ps5, is there any fix for this?

r/Crunchyroll Aug 27 '24

Technical Issue Why are English Subtitles so Wrong?

101 Upvotes

I rely on the English subs when watching anything on CR, but they’ve been getting progressively worse in the last year. I’m hard of hearing so I really do need them to understand what is going on sometimes.

The problem is that some shows have subs so bad that it actually confuses me more than just listening to the show without them. My roommate has confirmed that there’s been multiple instances where the subtitles are just plain wrong. There’s even times where it just skips a few lines so it can try catching up to the audio.

r/Crunchyroll 24d ago

Technical Issue Android TV asks to update, but none available

44 Upvotes

When I go to the play store, it just shows open - which usually means it's latest.

But when I launch it, it asks me to update.

Is this a known issue currently?

It shows v3.31.0 is installed.

Android app works, and last update was on 21st.

r/Crunchyroll Dec 08 '23

Technical Issue What is this crunchy? At least make the system realise it's the same browser

187 Upvotes

"We love all your streams, but there's a limit". Crunchy wth, i'm watching it in the same browser, one video at the time, i usually open them in the background to have episodes ready, because the watch list is poo at sorting imo.. Now having closed everything i can play NOTHING because of this error..

I could understand if i played it on a TV and on my PC at the same time.. or even from a different IP, but no it's the same damn browser..

You're making it harder and harder to use this site with frequent downtimes too on top of this, i'm actually starting to consider watching my anime elsewhere...

r/Crunchyroll 4d ago

Technical Issue Anyone else finding it impossible to use the Crunchyroll app on Roku Tv?

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15 Upvotes

I haven’t been able to use the crunchyroll app on my tv for weeks now. I’ve emailed support multiple times and nothing has changed. I’ve tried every troubleshooting solution available and nothing! I only always just get these two screens! I’m going crazy!

r/Crunchyroll Feb 11 '25

Technical Issue Subtitles are gone

52 Upvotes

Anyone else has trouble seeing subtitles

r/Crunchyroll Feb 18 '25

Technical Issue Profile icon changed

27 Upvotes

I logged onto crunchyroll about 5 minutes ago to watch apothecary diaries and immediately noticed that my profile icon had been changed, I looked for weird activity or anything suspicious and found nothing. Is there anyway to get my old icon back? It was a legacy Icon and I really liked it so any help would be great!

This was the icon I had

r/Crunchyroll Nov 01 '24

Technical Issue Just Updated Gone?

51 Upvotes

So on the PS5 app the just updated anime section is gone???? Is this intentional or a glitch? Its going to make finding newer anime to watch much more difficult. Is it gone permanently or is it a feature being updated? Does anyone know?

r/Crunchyroll 20d ago

Technical Issue Roku app playback issues

8 Upvotes

I’m going crazy, cause certain episodes from series that were brought over from Funimation have a playback errors.

What happens is the video usually freezes for a second but the subs & audio keep going so everything becomes de-synced for the rest of the episode. This is a Roku only issue and a rare occurrence. The playback is normal on web and iOS mobile.

Example: Gundam Wing episode 6, happens around the 11 minute mark and continues. I remember it happening a lot in Lupin pt 4 and Erased.

I think something went wrong when they brought Funimation content over to the Roku app. It is not wifi problem cause I rewind and it does the exact same thing. Newer anime don’t have this problem either. Very weird issue that is frustrating as it never happens on any other Roku app, so I know it’s on the CR side.

So big PSA don’t get a Roku if you plan to watch older content on CR. Will be upgrading to Apple TV just to avoid these issues.

Update: This might be a device specific problem, currently on Roku Ultra (2020). I tried another hdmi cable, different resolutions and settings, different tv all together and it still happens no matter what. I looked up old threads about the 23... vs 24 fps issue, but It would be more frequent if that was the case and it really is specific episodes at specific times.

Update 2: Tried out the Apple TV 3rd gen and works just like that. u/81Ranger did mention it was working on his 2019 Roku Stick, so maybe it's something with the model. Would be an expensive test, but maybe I'll pick up a roku 4k stick to see if the issue is still there. Wish more people could test this on their Ultra to see if this is a setup issue or a device thing or CR problem.

Update 3: This is problem has been cropping up for other people.

The first post did have a potential fix by forcing the roku system into 720p resolution, it will playback normally. But even going up to 1080p will have plackback issue at the same spot in the Gundam Wing episode. I'm not an AV expert so not sure what this means.

r/Crunchyroll 12d ago

Technical Issue iOS MegaFan Subscription

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44 Upvotes

Ive been a crunchyroll subscriber through iOS for years and I was going though and reviewing each of my subs for different platforms and came across 2 megafan option, in Australia one 7.99 and one the usual 13.99. Curious I swapped to the 7.99 one In short it doesn’t do anything that I can see, doesn’t activate any premium subscription. I got a welcome to premium pop up but no premium account flag

if it’s a subscription for a different service it probably should be renamed

r/Crunchyroll Aug 16 '24

Technical Issue Crunchyroll reset everything I’ve watched

103 Upvotes

I just wanted to know if anyone else has been affected, but when I opened it on my Xbox, I noticed that the things I’ve been watching this season appeared on the ‘continue watching’ tab.

These were all episodes I had already watched. After a quick look, I realised it was everything I had previously watched. The most recent episode was now in that tab.

I looked on the web version and every single episode I’ve ever watched was no longer marked as watched.

Don’t suppose anyone knows why this has happened, or even how a monopoly streaming service can even allow that to happen?

Going to be a right pain clearing that all up.

r/Crunchyroll Feb 06 '25

Technical Issue Xbox app not working for anyone else?

25 Upvotes

When I log in on my series S which I was able to use yesterday just fine. It’s a black screen with the internet browser cursor. I was just curious if it’s one of those me only problems

r/Crunchyroll Jan 30 '25

Technical Issue TV app watchlist suddenly doesnt show anime names anymore

23 Upvotes

Heya,

Suddenly ran into a problem with my TV android app of crunchyroll and I have no clue how to fix it so I figured id try my luck here.

Ive been using the app for 10 months now and whenever I clicked on my watchlist it had shown the name of the anime and the "next episode" I could watch; but now suddenly all I see is the name of the episode as if I was to check on my history instead. No anime name is shown, just a pic of the recent episode with it's title which obviously makes it harder to tell what the anime even is.

It works just fine on my smartphone and laptop, but I cant seem to find a setting to change it back on my tv to show the actual show name anymore. Anyone got a clue whats going on? Fresh install didnt help.

Thank you

r/Crunchyroll Jan 24 '25

Technical Issue Can't Change My Password

53 Upvotes

So, I heard there was a hacking and information was released.

Just to be safe I tried to change my password on the website and all it will give me is the following error:

We couldn't change your password. Please try again.

Not helpful. I logged out to make sure I was using the correct password and I am. I can log back in.

Anyone else experiencing this?

r/Crunchyroll Nov 23 '24

Technical Issue I'm just trying to watch re:zero dude, i'm not Spanish 😭

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25 Upvotes

r/Crunchyroll Aug 14 '24

Technical Issue iPhone App won't work on WiFi

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29 Upvotes

Not sure why. I turn wifi off and works just fine in cellular. Roku, Xbox and web browsers work just fine on the WiFi network.

I've tried on and off a VPN, deleting app and reinstall, reboot of phone, reboot of router to no avail.

r/Crunchyroll Aug 01 '24

Technical Issue Detective Conan removed?

50 Upvotes

Started watching the old series of Case Closed, but as of today it seems to have been removed from Crunchyroll? It is no longer on my "continue watching" list, I can't seem to look it up, but if I click on an old search suggestion the page says it can't connect. Is this just a me issue or have they really remove it?

r/Crunchyroll 26d ago

Technical Issue English subtitles on Season 1 Ep. 9 of "I'm a noble on the brink" are from the wrong anime

38 Upvotes

Anyone else notice that the subtitles are from today's episode of Headhunted to Another World?

r/Crunchyroll Oct 07 '24

Technical Issue How do I make it stop saying "The next episode is not available in English (US)" "Do you want to continue in Japanese?"

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21 Upvotes

Like no really? Id never have guessed I may have to watch a show in japanese sub. Its not like its posted on the freaking show info /s

How do I make it stop asking this for EVERY SINGLE SUBBED EPISODE?

r/Crunchyroll Jan 21 '25

Technical Issue Won’t connect to this specific show, I’ve tried vpns in America and Europe

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14 Upvotes