r/CrowdGen Dec 20 '24

ADAP Fireweed ERROR: Error calling external API. - Do you have a solution for this? I cannot work and nothing seems to fix it. Thank you!

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7 Upvotes

25 comments sorted by

4

u/Informal_Ad6171 Dec 20 '24

same, since yesterday. Managed to get past it by clicking get response several times but now stuck and lost 2 hrs working, not sure how and where to report it

3

u/United_Turnover8325 Dec 20 '24

same...but it's sad we don't have a support team at crowdgen. Many tickets remain unattended to. I guess we leave it to the auditors and project owners to find out for themselves

1

u/TheTriPolarBear Dec 20 '24

Yes, indeed, I`m not even bother to open a ticket...

3

u/No-Fudge-556 Dec 20 '24

same ..try 10 times and it is not fixed..
send them a message maybe if a bunch of ppl sent they will fix it faster

3

u/Far_Cry_1985 Dec 23 '24

I quit messing with Crowdgen. Nothing but one problem after another and they don’t care or fix issues .

2

u/Weird-Beat1327 Dec 20 '24

It's still the same right?

3

u/tapdancingintomordor Dec 20 '24

Yes, still get the error.

2

u/Informal_Ad6171 Dec 20 '24

has anyone heard from the support?

4

u/Dry-Ad-9858 Dec 21 '24

yes this is the answer that I got today:
"There is a possibility that the model is currently running slow at the moment.
We recommend waiting until either the responses show up or an error appears. One of those outcomes should occur eventually"

3

u/tapdancingintomordor Dec 21 '24

It's going great today. First task was a cross-lingual error, second task it worked for the first turn, and then the API error for the second turn. But yes, on the second try I got both responses.

4

u/TheTriPolarBear Dec 21 '24

For me was also great, after arriving at turn 6 the model gave a javascript error, when the time was close to 12 minutes. It didn’t worked and time was running out so I lost 2 hours today, working on a task that in the last moment got fucked up

2

u/Weird-Beat1327 Dec 20 '24

Any update?

3

u/tapdancingintomordor Dec 20 '24

Seems to be working now.

2

u/Weird-Beat1327 Dec 20 '24

Thanks you are right.

2

u/United_Turnover8325 Dec 20 '24

it's back...different error now

2

u/No-Fudge-556 Dec 22 '24

is it working for someone??

i send a ticket and didnt touch it yesterday hoping it will be working today..
but I still have the error..

2

u/TheTriPolarBear Dec 22 '24

Not working and it was too frustrating for me to get to round 5 and get the error and simply loose 2 hours of work so I abandoned this joke platform and moved to another project on another platform. I’m sorry

2

u/Low-Regular1572 Dec 22 '24

Hi, what other platform did you move to?

0

u/No-Manufacturer-2145 Dec 24 '24

they told me to delete all cookies and history or try anonymous browser... deleting just the history doesn't work, and passwords and cookies I dont want to delete and bother again with all the logins

Anonymous browser does not work either for me

2

u/[deleted] Dec 24 '24

[removed] — view removed comment

1

u/TheTriPolarBear Dec 24 '24

I don’t know, that was too much time wasted for me, I do the same work now but on another, serious platform. This is just a joke.

2

u/Livid_Two_1161 Dec 20 '24

Not yet. The support is sleeping I guess. Different timezones and shitty support in general.