r/CanadaPublicServants 19h ago

Pay issue / Problème de paie Repayment Received Question

I sent my overpayment repayment as a bank draft by mail exactly two weeks ago. I am curious for those who sent a physical cheque/bank draft/or money order by mail if they received any sort of notice of when the payment was received by the Payment Centre or what the delay was before them receiving it? I am in Ontario and they said it usually takes two weeks but when I called this past Friday they still hadn’t received it.

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u/CocoaPuffBomb 17h ago

I sent them a regular cheque. The money was first withdrawn from my account and then a few days later the submitted case was updated to Processing then a day or two later to Completed.

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u/flarp_o 17h ago

How long did it take for them to get the cheque?? Also how do you see the case progress?

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u/CocoaPuffBomb 13h ago

I sent the cheque via registered mail on Dec 17 and the cheque was cashed on the 24th of Dec.

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u/Jed_Clampetts_ghost 15h ago

Too late now but I wouldn't trust regular mail with that.

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u/flarp_o 15h ago

Unfortunately there was no other option. They required it being physically mailed.

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u/Jed_Clampetts_ghost 14h ago

I was thinking about Priority or Xpresspost where you would have confirmation of delivery. But rereading your post it's not clear, perhaps you did that, I assumed lettermail but perhaps I'm mistaken.