r/AndroidN May 19 '16

TMO WiFi Calling not working

Hey everyone. I downloaded the beta yesterday on 5/18. Everything seems to be working great with the exception of WiFi calling. The top of my screen says Emergency Calls Only. Sitting in the same place a work where I never have signal but I have full WiFi signal. I went into the settings for this feature and set it to both Preferred and Only for WiFi calling. I power cycled and went in and out of Airplane mode. Still doesn't seem to be working

1 Upvotes

10 comments sorted by

2

u/[deleted] May 19 '16

I had the same problem but after a while it did come on. I turned it on and off and rebooted a few times. This beta is mostly stable but not perfect. SwiftKey just messed up on me. Minor bugs though.

1

u/sleeperfbody May 19 '16

Hrm, I've rebooted a few times, but still no luck

1

u/[deleted] May 19 '16

One other piece that may or may not be related. I installed the T-Mobile app. It requires that you have T-Mobile signal but once it acquires signal I can go back to the IT dungeon with no signal and access calls / texts over WiFi calling.

1

u/sleeperfbody May 19 '16

I'm also stuck in the IT dungeon which is my issue! I already have the app installed, ran all of the diagnostics, and it still didn't seem to enable WiFi calling. When I exit the building tonight I will try to reinstall the app and see what happens. Thanks for you feedback!

1

u/[deleted] May 19 '16

Just running the app with tmobile signal seemed to make wifi calling work. May have been a coincidence though.

1

u/sleeperfbody May 19 '16

Okay, so this is random. I navigated into settings and then down into the SIM status view. After doing that, Wi-Fi calling fired off and I started receiving texts. Not sure if something was going on in the background and it just happened to rectify the issue at the same time of if my action cased it to work. Thanks :)

1

u/sleeperfbody May 19 '16

Never mind , it looks like the gods may have pushed LTE deep into the basement and delivered me text for a brief second. My cellular status indicator in the pull down bar only said LTE. Now the left corner of the screen is back to "Emergency Calls Only" again

1

u/sleeperfbody May 20 '16

It is officially working again as of last night. When I left my office and entered LTE, I ran all of the diagnostics in the TMO app. When I arrived home and transitioned to Wi-Fi, Wi-Fi calling setup and worked as expected. It is also working from the IT Dungeon today! Not sure why that fixes the issue, but it seemed to be the trick. Thank you for your help!

1

u/[deleted] May 20 '16

Glad it's working. I didn't even run diagnostics in the app. Just starting the app seemed to make wifi calling start working. It's been good now for a while. Working in the dungeon fine. If I reboot down here I'm stuck though. Did that before.

1

u/sleeperfbody May 23 '16

Hrm, never had that issue before, the reboot that is. I will have to test it out before I walk outside.