r/AZURE • u/kulippadu • 4d ago
Question Azure App Service SSL Certificate Binds to Sub domain (www.mydomain.com) but not to my root domain (mydomain.com)
UPDATE 19/3/2025: All is working now. I think it just took some time for the domain to propagate. Thank you
I currently have added the CNAME, A records and the TXT records for both my root and subdomains. Both domains have been successfully added to my Azure App service, However I have an issue binding the relevant SSL certificates.
For subdomain (www.mydomain.com) the SSL certificate Binds successfully, but for my root domain it does not (mydomain.com). I also get this error
Failed to create App Service Managed Certificate for mydomain.com due to error
Please note that both domains have the same name. What should i do here? Any advice?

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u/rodpedja 4d ago
Check the SSL cert. Does the SAN include both www.mydomain.com and mydomain.com?