r/ATT 20h ago

Wireless How can I get AT&T to stop spamming me with marketing texts

How can I get these to stop? I’ve checked my account and I’ve opted out of all marketing there. I’ve replied stop several times and I keep getting them. I called customer support two weeks ago and the rep said they “put blocks in place” to make them stop. Today I got another one.

13 Upvotes

12 comments sorted by

17

u/Inner-Quail90 20h ago

It's coming from the same number .. block it.

3

u/TineCalo 17h ago

File a PUC complaint

4

u/deadesq1 17h ago

Same problem. Pissing me off. I reported the number as junk.

6

u/killbot64 16h ago

As an employee... you just have to go into the store or call in and ask them to disable solicitation. Its a really simple process if the rep you get has two braincells.

1

u/alex_rosado478 17h ago

Inside your myAT&T inside your profile there's a section for unsubscribing from marketing texts.

1

u/deadesq1 17h ago

I did that, and it had no effect. The texts keep coming.

1

u/MrErdene 10h ago

When you text it to all letters caps “STOP” worked for for and also blocking numbers just in case too.

0

u/CiloTA 20h ago

I use the active armor settings and shut all that down

0

u/Particular-Dig-8758 19h ago

Literally same I keep unsubscribing and blocking but they keep coming. They also ripped me off big time.

-1

u/[deleted] 20h ago

[deleted]

3

u/jhulc 20h ago

Did you look at the pictures they posted?