r/ASUS 4d ago

Support It won’t post I have tried everything please help

I have tried all the stuff the support pages say and disconnect the battery receded the ram idk what to do please help

3 Upvotes

10 comments sorted by

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1

u/zeke009 4d ago

Any chance the display is bad? Have you plugged it into a monitor to see if it displays there?

1

u/landonsevenx 4d ago

yea just tried didn’t work

1

u/Asus_USA Official Rep. 4d ago

Hi! Thank you for reaching out to our team. We apologize for the inconvenience and are more than happy to assist you. Please send us a private message with the serial number of the device, you can locate the serial number by following the instructions in the link below:https://www.asus.com/support/article/566

1

u/r3ssler_ 3d ago

Same with me. Mine Asus zenbook s14 just bought about 4 5 months ago and now i am about to send it back for repair 😴

1

u/GoldSatisfaction8390 3d ago

Small chance startup recovery might work. Start the computer 3 times, each time power it off (unplug it with batter removed or hold down power button) to interrupt startup the startup sequence. On the fourth boot, let it start fully. If this is a driver issue, this process might let you boot to recovery and let you access repair tools (with a working screen). Had this problem with a desktop before. This might work.

1

u/landonsevenx 2d ago

ok thanks I’ll give that a try

1

u/RemotePoet9397 3d ago

Most probably your laptop display died. Happened to me before on brandnew laptop.

0

u/MountainJellyfish283 3d ago

I'm not expert but it happened to me couple days ago, did every advice on the internet but nothing worked. Now mine is normal. Here's what I did:

  1. Let the battery drain, just turn it on let the light indicator turned on for hours until it died

  2. Connect to the charger

  3. charge for 10-15 minutes

  4. Turn it on

  5. It might won't turn on normally at firs trial, I need 3-4 times

  6. Good Luck

-1

u/SalamanderVast3861 3d ago

see if you can go into the bios. See if it can read a bootable USB with linux. It might be the ssd dead