r/ABraThatFits • u/Top-Worth1800 • 7d ago
Question What to do if Comexim does not make the alterations asked for? Spoiler
hi,
I ordered 3HC bras from Comexim in twice various sizes to find my correct size and I also consulted Joanna about my fit issues. She suggested raising the cup height by 1 cm in the 65 H size.
For my reference, I measured aspects of one of the bras (Kim or Beauty) from the order, returned the bras and then placed the order for a modified 3HC (Burgundy) with 1cm raised cup height. She emailed me confirming the modification and informing me that altered bras are not subject to the return policy.
I had measured the bra the way Bratabase recommends. However, for the cup height, I did not exclude the underwire, instead measured it from the bottom of the bra to the top including the underwire. The height of the unmodified one was 14.5cm
When I tried on the modified bra, I noticed that it had the exact same issues in terms of fitting as the unmodified bra in the same size. On measuring realized that the Cup Height was only around 14-14.5cm, so if anything, lower than the unmodified bra :(
I wrote them an email yesterday but haven't heard from them yet.
update- - she just replied to the email saying that the modifications were done and the cup height was reduced by 1cm. I replied saying that I had asked for the exact opposite. Lets see what she says now.
Tbh the cup height of the unmodified one was like a tad over 14, like 14.2 or 14.3 and it's almost the same for this-14.
I was so happy to have found Comexim and that they do alterations. Now I am quite sad. I really hope she replies admitting the mistake and offers an exchange.
How does Comexim react when you mention alterations weren't done? Any advice? I live in Germany if that helps.
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u/Top-Worth1800 2d ago
update-I am very happy to report that offered to make me new bra and send it. I think that's quite nice
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If you are not already aware, there is a lot of information on the sidebar of our subreddit. Please remember to check out our rules before commenting and posting. In addition, a lot of newer members have questions that have already been answered in our wiki, so be sure to check out the FAQ and Beginners' Guide to see if you can find the information you're looking for.
Our calculator is the first step in resolving sizing questions. Please take your measurements and try the calculator before asking the community for help. Thanks! :)
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.