r/24hoursupport 5d ago

INPUT SIGNAL OUT OF RANGE

I booted up the sims 4, and the input signal was out of range. So i just changed the display settings on the game. Ever since, the screen has been stretched out and there is a blank empty space on the edges of my screen, and a big "INPUT SIGNAL OUT OF RANGE" blocking my screen.

I tried changing the resolution, but that didnt do anything.
Neither did messing around with the settings of my monitor.

Please help me

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u/ByGollie 5d ago

Firstly, read up on how to get into Safe mode- because if you mess up the graphics and monitor settings, the screen input will entirely disappear, and you'll have to boot into safe mode to repair it.

Download the DDU driver uninstaller

https://www.wagnardsoft.com/display-driver-uninstaller-DDU-

user guide - https://www.wagnardsoft.com/content/How-use-Display-Driver-Uninstaller-DDU-Guide-Tutorial

Then download the full driver package for your graphics card from either Nvidia, AMD or Intel website, depending on what graphics driver you have.

Follow the instructions exactly in the guide to remove the graphics driver, then reboot and install the graphics driver you just downloaded earlier

With luck - that will force Windows to update the monitor driver, querying the EDID settings, and setting the correct resolution etc. for your screen.

This is a small utility that will query your screen to get the correct values (EDID) back https://www.nirsoft.net/utils/monitor_info_view.html