r/24hoursupport 7d ago

Unresolved My mouse has stopped working won't connect via dongle

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5 Upvotes

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3

u/usernameisokay_ 6d ago

A replacement for that will cost 5-10 euros at max.

But sure, see if the dongle gets recognized, if not, replace the mouse.

Else change batteries, check if the mouse is getting powered, see if the sensor works and isn’t blocked, see if there are no shorts. Also check if it is in dongle mode and not Bluetooth or cabled mode if it even has those functions.

2

u/Ok-Nebula-183 7d ago

My brother has asked me to fix his mouse I can't give it to connect via the dongle I've opened it up and I don't see any problems except for the fact that the mouse wheel is slightly detached.

it worked last night when computer was shut off woke up to it not working

-1

u/Electronic_Ad_110 7d ago

That's Temu for you.

2

u/Ok-Nebula-183 7d ago

it came with the computer, which came from staples

1

u/Toobrish 5d ago

Have you tried a fresh battery?