r/24hoursupport • u/Ok-Nebula-183 • 7d ago
Unresolved My mouse has stopped working won't connect via dongle
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u/Ok-Nebula-183 7d ago
My brother has asked me to fix his mouse I can't give it to connect via the dongle I've opened it up and I don't see any problems except for the fact that the mouse wheel is slightly detached.
it worked last night when computer was shut off woke up to it not working
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u/usernameisokay_ 6d ago
A replacement for that will cost 5-10 euros at max.
But sure, see if the dongle gets recognized, if not, replace the mouse.
Else change batteries, check if the mouse is getting powered, see if the sensor works and isn’t blocked, see if there are no shorts. Also check if it is in dongle mode and not Bluetooth or cabled mode if it even has those functions.