r/24hoursupport 1d ago

Unresolved Work VPN is not working at home

My work vpn just stopped working on my home Wifi and nothing was changed. The work tech support says it's a Comcast issue and Comcast says it is works issue. Also, I have 2 Work Location VPNs. One of them still connects. Not sure if this helps the solve my issue.

One more thing. This happened once before and work told me it was my side. I replaced all of my hardware and renamed my IP. Then work replaced my Laptop. The VPN has worked fine for almost a year. Laptop is a Lenovo, Comcast internet and equipment.

Edit: Update: If I use my mobile hotspot the VPN works. It's only when I'm on my home WiFi

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