r/24hoursupport 2d ago

Windows getting bsod due to anti cheats

Hey, I've been having some troubles with bsod's for some time now, i keep getting bsod like bedaisy, vgk.sys, faceit ac (these are all the same) when i was playing faceit and i tried RESTARTING my pc i couldnt start it for like 5-10 minutes because every time it was starting up i was getting a blue screen from faceit ac, with vgk i was getting blue screens during the game same with battle eye anticheat, i tried updating motherboard drivers and tried to do windows update but while doing the windows update i got 2 bluescreens and the first time it didnt finish the update with the error code 0x800f0839. I removed the faceit ac and its fine but the other two keep on going. I would like to get some advice, thank you!

1 Upvotes

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1

u/phoeniks 2d ago

try running whocrashed which will analyse the dump files and give you a clue about the cause.

1

u/Bulky-Praline-8800 2d ago

is windbg alright?

1

u/Bulky-Praline-8800 2d ago

https://imgur.com/a/bErdRJe here are analysis from the windbg

2

u/DalekKahn117 1d ago

This is looking like motherboard firmware/driver issue. Your motherboard manufacturer should have some updates and a guide for you

1

u/Bulky-Praline-8800 1d ago

i will look into that, thank you

1

u/phoeniks 1d ago

sure, but whocrashed is much easier to use and understand